The effects of perceived relevance of travel blogs' content on the behavioral intention to visit a tourist destination

Authors:
Yu-Chen Chen;Rong-An Shang;Ming-Jin Li
Affiliations:
-;-;-
Venue:
Computers in Human Behavior
Year:
2014

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Abstract

The tourism industry is characterized by ever-increasing competition, causing destinations to seek new methods to attract tourists. Traditionally, a decision to visit a destination is interpreted, in part, as a rational calculation of the costs/benefits of a set of alternative destinations, which were derived from external information sources, including e-WOM (word-of-mouth) or travelers' blogs. There are numerous travel blogs available for people to share and learn about travel experiences. Evidence shows, however, that not every blog exerts the same degree of influence on tourists. Therefore, which characteristics of these travel blogs attract tourists' attention and influence their decisions, becomes an interesting research question. Based on the concept of information relevance, a model is proposed for interrelating various attributes specific to blog's content and perceived enjoyment, an intrinsic motivation of information systems usage, to mitigate the above-mentioned gap. Results show that novelty, understandability, and interest of blogs' content affect behavioral intention through blog usage enjoyment. Finally, theoretical and practical implications are proposed.