Issues and opinion on structural equation modeling
MIS Quarterly
Viewpoint: challenging the new conventional wisdom of net commerce strategies
Communications of the ACM
AIMQ: a methodology for information quality assessment
Information and Management
Understanding Post-Adoption Behavior in the Context of Online Services
Information Systems Research
Information Systems Research
Assessing a Firm's Web Presence: A Heuristic Evaluation Procedure for the Measurement of Usability
Information Systems Research
Web Site Usability, Design, and Performance Metrics
Information Systems Research
The Measurement of Web-Customer Satisfaction: An Expectation and Disconfirmation Approach
Information Systems Research
The experienced "sense" of a virtual community: characteristics and processes
ACM SIGMIS Database
A Theoretical Integration of User Satisfaction and Technology Acceptance
Information Systems Research
Beyond accuracy: what data quality means to data consumers
Journal of Management Information Systems
Journal of Management Information Systems - Special section: Realizing value from information technology investment
Crafting Rules: Context-Reflective Data Quality Problem Solving
Journal of Management Information Systems
Journal of Management Information Systems
Journal of Information Science
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
Information and Management
Competition Among Virtual Communities and User Valuation: The Case of Investing-Related Communities
Information Systems Research
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An information-exchange virtual community (VC) is an IT-supported virtual space that is composed of a group of people for accessing, sharing and disseminating topic-related experiences and knowledge through communication and social interaction [36,43]. With the increasing number of VCs and low switching cost, it is challenging to retain existing users and encourage their continued participation. By integrating the IS post-adoption research and IS Success model, we propose a research framework to investigate VC users' continuance intention from a quality perspective. Based on a field survey, we find that information and system quality directly affect perceived individual benefits and user satisfaction, which ultimately determine user continuance intention to consume and to provide information. Furthermore, by modeling information quality and system quality as multifaceted constructs, our results reveal key quality concerns in information-exchange VCs. Implications for VC design and management are also discussed.