Multivariate data analysis (4th ed.): with readings
Multivariate data analysis (4th ed.): with readings
A structural model of end user computing satisfaction and user performance
Information and Management
Developing and Validating Trust Measures for e-Commerce: An Integrative Typology
Information Systems Research
International Journal of Human-Computer Studies
The antecedents of consumers' loyalty toward internet service providers
Information and Management
Journal of Management Information Systems
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
Information and Management
Explaining mobile community user participation from a social capital perspective
International Journal of Mobile Communications
A study of the adoption behaviour for In-Car GPS navigation systems
International Journal of Mobile Communications
Information exchange in virtual communities under extreme disaster conditions
Decision Support Systems
Satisfaction with virtual worlds: An integrated model of experiential value
Information and Management
Computers in Human Behavior
Digital library 2.0 for educational resources
TPDL'11 Proceedings of the 15th international conference on Theory and practice of digital libraries: research and advanced technology for digital libraries
A model for assessing the success of virtual talent communities
EC-TEL'11 Proceedings of the 6th European conference on Technology enhanced learning: towards ubiquitous learning
Understanding sustained participation in transactional virtual communities
Decision Support Systems
Explaining members' proactive participation in virtual communities
International Journal of Human-Computer Studies
Successful knowledge sharing in virtual projects - a review of an EU FP7 project
International Journal of Information Technology and Management
The Tree of Knowledge Project: Organic Designs as Virtual Learning Spaces
International Journal of Virtual and Personal Learning Environments
International Journal of e-Collaboration
Testing alternative models of individuals' social media involvement and satisfaction
Computers in Human Behavior
International Journal of e-Collaboration
International Journal of Business Information Systems
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Although there is growing interest in virtual communities, few studies have examined them from an integrated viewpoint including technical and social perspectives. By expanding on DeLone and McLean's IS success model, the author constructed a model of the impact of system characteristics (e.g., information and system quality) and social factors (e.g., trust and social usefulness) in implementing successful virtual communities. Data collected from 198 community members provided support for the model. Results showed that both member satisfaction and a sense of belonging were determinants of member loyalty in the community. Additionally, information and system quality were found to affect member satisfaction, while trust influenced the members' sense of belonging to the community. Finally, the findings provided understanding of the factors that measured virtual community success. Implications of my study are discussed.