Computer anxiety in management: myth or reality?
Communications of the ACM
Playfulness and computers at work
Playfulness and computers at work
Training needs of novices and experts with referent experience and task domain knowledge
Information and Management
Explaining the role of user participation in information system use
Management Science
Multivariate data analysis (4th ed.): with readings
Multivariate data analysis (4th ed.): with readings
Social influence and end-user training
Communications of the ACM
Empirical evaluation of the revised technology acceptance model
Management Science
Assessing IT usage: the role of prior experience
MIS Quarterly
Microcomputer playfulness: stable or dynamic trait?
ACM SIGMIS Database
Testing the determinants of microcomputer usage via a structural equation model
Journal of Management Information Systems - Special section: Navigation in information-intensive environments
A motivational model of microcomputer usage
Journal of Management Information Systems
International Journal of Human-Computer Studies - Special issue on HCI and MIS
Extrinsic versus intrinsic motivations for consumers to shop on-line
Information and Management
Integrating perceived playfulness into expectation-confirmation model for web portal context
Information and Management
What drives mobile commerce? An empirical evaluation of the revised technology acceptance model
Information and Management
European Journal of Information Systems - Special issue: Making enterprise systems work
Education and Information Technologies
Experience effects on the accuracy of self-assessed user competence
Information and Management
Information and Management
User acceptance of wireless short messaging services: Deconstructing perceived value
Information and Management
The mediation of external variables in the technology acceptance model
Information and Management
A balanced thinking-feelings model of information systems continuance
International Journal of Human-Computer Studies
Computers in Human Behavior
Internet anxiety: An empirical study of the effects of personality, beliefs, and social support
Information and Management
Journal of Information Science
The Impact of Infusing Social Presence in the Web Interface: An Investigation Across Product Types
International Journal of Electronic Commerce
Information and Management
The effect of positive mood on intention to use computerized decision aids
Information and Management
The acceptance and use of a virtual learning environment in China
Computers & Education
Self-regulated learning strategies and software training
Information and Management
End-user adoption of animated interface agentsin everyday work applications
Behaviour & Information Technology
Exploring the potential effects of emoticons
Information and Management
A model of user adoption of interface agents for email notification
Interacting with Computers
What Factors Influence the Individual Impact of the Web? An Initial Model
Electronic Markets
Information and Management
International Journal of Electronic Commerce
How to mitigate the significant negative influence of computer anxiety on ease of use perceptions
Behaviour & Information Technology
Learners' acceptance of e-learning in South Korea: Theories and results
Computers & Education
Exploring the effects of experience on wiki anxiety and wiki usability: an online study
Proceedings of the 23rd British HCI Group Annual Conference on People and Computers: Celebrating People and Technology
Integrating perceived playfulness into expectation-confirmation model for web portal context
Information and Management
Information and Management
Experience effects on the accuracy of self-assessed user competence
Information and Management
Research hypotheses for gender activities in mobile internet
Proceedings of the 6th International Wireless Communications and Mobile Computing Conference
Expert Systems with Applications: An International Journal
Antecedents of computer self-efficacy: A study of the role of personality traits and gender
Computers in Human Behavior
UAHCI'11 Proceedings of the 6th international conference on Universal access in human-computer interaction: users diversity - Volume Part II
The influence of performance-oriented widgets on interactive behavior while playing videogames
Proceedings of the 8th International Conference on Advances in Computer Entertainment Technology
User performance tweaking in videogames: a physiological perspective of player reactions
AH '12 Proceedings of the 3rd Augmented Human International Conference
User disposition and extent of Web utilization: A trait hierarchy approach
International Journal of Human-Computer Studies
The impact of forced use on customer adoption of self-service technologies
Computers in Human Behavior
The intellectual development of the technology acceptance model: A co-citation analysis
International Journal of Information Management: The Journal for Information Professionals
An integrated adoption model for mobile services
International Journal of Mobile Communications
The Journal of Strategic Information Systems
Power me Up!: an interactive and physiological perspective on videogames' temporary bonus rewards
Proceedings of the 4th International Conference on Fun and Games
End User Adoption of Enterprise Systems in Eastern and Western Cultures
Journal of Organizational and End User Computing
Influences of Demographic Information as Moderating Factors in Adoption of M-Learning
International Journal of Technology Diffusion
The Role of Impulsiveness in a TAM-Based Online Purchasing Behavior
Information Resources Management Journal
Journal of Organizational and End User Computing
Exploring influencing variables for the acceptance of social robots
Robotics and Autonomous Systems
International Journal of Business Information Systems
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Perceived ease of use plays a critical role in predicting and determining a user's decision to use an information system. Users perceive a system easier to use as they gain more knowledge and confidence through direct experience in using the system. Our research traced the link between system experience and ease of use via both positive (computer playfulness) and negative (computer anxiety) responses using a sample of 116 users of electronic spreadsheets. As expected, system experience was significantly related to perceived ease of use. Both computer playfulness and computer anxiety were found to be significant mediators of the effect that system experience has on ease of use. However, the effect was fully mediated only by computer anxiety, revealing that the negative side of user reaction is a more potent mechanism than the positive side, Moreover, the findings indicate that those interventions found to influence the mediating variable of computer anxiety should be used to effectively enhance ease of use perceptions.