Training needs of novices and experts with referent experience and task domain knowledge
Information and Management
End-user training and learning
Communications of the ACM
The assessment of end-user training needs
Communications of the ACM
Empirical evaluation of the revised technology acceptance model
Management Science
Understanding and measuring user competence
Information and Management
Microsoft Office 97 User Manual
Microsoft Office 97 User Manual
Assessing User Competence: Conceptualization and Measurement
Information Systems Research
Measures of perceived end-user computing skills
Information and Management
Information Systems Research
Influence of experience on personal computer utilization: testing a conceptual model
Journal of Management Information Systems
Computers in Human Behavior
The effect of Internet use on adolescents' lifestyles: A national survey
Computers in Human Behavior
Proceedings of International Conference on Information Integration and Web-based Applications & Services
Technical proficiency for IS Success
Computers in Human Behavior
Hi-index | 0.00 |
Self-managed learning is the normal way that users learn to work with software within organizations. To be effective, self-managed, learning requires individuals to self-assess their IT knowledge; accurate self-assessment helps them optimize the capabilities they possess and be aware of those they do not. This study demonstrated that, in general, individuals did not accurately self-assess their knowledge of the software they used. However, we also found that the accuracy of self-assessment increased with greater experience in, and better understanding of, IT domains. Organizations need to recognize the self-assessment problem to facilitate effective software learning and to gain the most from their software investments.