A best-practice based model for information technology learning strategy formulation
SIGMIS CPR '03 Proceedings of the 2003 SIGMIS conference on Computer personnel research: Freedom in Philadelphia--leveraging differences and diversity in the IT workforce
ERP training strategies: conceptual training and the formation of accurate mental models
SIGMIS CPR '03 Proceedings of the 2003 SIGMIS conference on Computer personnel research: Freedom in Philadelphia--leveraging differences and diversity in the IT workforce
Managing training in a technology context
SIGMIS CPR '03 Proceedings of the 2003 SIGMIS conference on Computer personnel research: Freedom in Philadelphia--leveraging differences and diversity in the IT workforce
Evaluating end-user training programs
Communications of the ACM - Interaction design and children
International Journal of Human-Computer Studies
Effective training: applying frameworks to practice
Proceedings of the 2006 ACM SIGMIS CPR conference on computer personnel research: Forty four years of computer personnel research: achievements, challenges & the future
ERP training with a web-based electronic learning system: The flow theory perspective
International Journal of Human-Computer Studies
Self-regulated learning strategies and software training
Information and Management
Empirical studies of agile software development: A systematic review
Information and Software Technology
Investigating Greek employees' intention to use web-based training
Computers & Education
Establishing and delivering training for the Zimbra collaboration suite
Proceedings of the 37th annual ACM SIGUCCS fall conference: communication and collaboration
Experience effects on the accuracy of self-assessed user competence
Information and Management
Does the technology acceptance model predict actual use? A systematic literature review
Information and Software Technology
Learning processes in user training: the case for hermeneutics
Proceedings of the 2010 Special Interest Group on Management Information System's 48th annual conference on Computer personnel research on Computer personnel research
Do I matter?: the impact of individual differences on training process
Proceedings of the 2010 Special Interest Group on Management Information System's 48th annual conference on Computer personnel research on Computer personnel research
Online training @ duke: technology training - anytime, anywhere
Proceedings of the 38th annual ACM SIGUCCS fall conference: navigation and discovery
Do students have the relevant ICT skills they need to do their research projects
Proceedings of the 2011 conference on Information technology education
ULearn more: transitioning to a learning management system for staff at American University
SIGUCCS '12 Proceedings of the 40th annual ACM SIGUCCS conference on User services
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End-User Training (EUT) is a method used for learning information systems or applications and improving those skills to become more effective. In order for organizations to provide effective EUT programs, several concerns in the design of EUT need to be considered. The objective of this study is to undertake a systematic literature review to determine the effectiveness of End-User Training, factors, and measurement of the effectiveness of EUT. The review analyzes 50 studies identified for primary studies from academic digital libraries published between 2003 and 2013. The results of this study showed that factors influencing EUT can be categorized into seven categories, which are organizational, individual difference, training methods, learning techniques, learning process and interaction, immediate learning outcomes, and long-term learning outcomes. Therefore, the future research should consider these factors that may impact the EUT before designing and developing effective EUT programs.