Evaluating end-user training programs

  • Authors:
  • RadhaKanta Mahapatra;Vincent S. Lai

  • Affiliations:
  • University of Texas at Arlington;Chinese University of Hong Kong

  • Venue:
  • Communications of the ACM - Interaction design and children
  • Year:
  • 2005

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Abstract

With some planning and coordination, organizations can implement an evaluation scheme to get the most out of their computer skills training programs.