Unifying the fragmented models of information systems implementation
Critical issues in information systems research
A social process model of user-analyst relationships
MIS Quarterly
Developing a multidimensional measure of system-use in an organizational context
Information and Management
The management of end user computing
Communications of the ACM
Bridging Space Over Time: Global Virtual Team Dynamics and Effectiveness
Organization Science
Information Systems Research
Processes and Their Frameworks
Management Science
Evaluating end-user training programs
Communications of the ACM - Interaction design and children
European Journal of Information Systems - Special section: PACIS 2004
Adaptive feedback generation to support teachers in web-based distance education
User Modeling and User-Adapted Interaction
Designing a learning management system to support instruction
Communications of the ACM - The psychology of security: why do good users make bad decisions?
The effect of a new version of software on its use: a case study of a course management system
The effect of a new version of software on its use: a case study of a course management system
Attitudes, beliefs, and attendance in a hybrid course
Computers & Education
A structurational analysis of how course management systems are used in practice
Behaviour & Information Technology
A proposed model for evaluating the success of WebCT course content management system
Computers in Human Behavior
Predicting Collaboration Technology Use: Integrating Technology Adoption and Collaboration Research
Journal of Management Information Systems
Review: Content Management Systems: Enriched learning opportunities for all?
Computers in Human Behavior
Person-centered technology enhanced learning: Dimensions of added value
Computers in Human Behavior
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Software platforms called Course Management Systems (CMS) have been widely deployed in recent times to enhance both the effectiveness and efficiency of course delivery. Research into how best to derive value from CMS is still in a nascent stage. Based on the well-established finding that actual usage is an important intermediate variable between IT and value, this paper develops a parsimonious bi-dimensional characterization of CMS use, consisting of scale and sophistication of use. It then presents a process theoretic framework that can be used to explain the pattern of evolution of CMS use. These two conceptual developments are applied to the usage patterns of 62 faculty members over a 5year period at a major Indian business school. Usage was found to become more broad-based over time. Overall sophistication of use remained unchanged for infrequent users but increased among frequent users. This evolution in usage patterns is tied to specific actions and events along the way, allowing us to draw prescriptive lessons to enhance usage in CMS environments and potentially derive more value from this type of technology.