A proposed model for evaluating the success of WebCT course content management system

  • Authors:

  • Tella Adeyinka;S. Mutula

  • Affiliations:

  • Department of Library and Information Science, Faculty of Communication and Information Sciences, University of Ilorin, PMB 1515, Ilorin, Nigeria;Department of Library and Information Studies, University of Botswana, PB 022, Gaborone, Botswana

  • Venue:
  • Computers in Human Behavior
  • Year:
  • 2010

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Abstract

WebCT is an online course management system which is accessed through the portal. It has a wide range of tools which support teaching and learning and enable online delivery of lecture notes, representations, surveys and quizzes, coursework, discussion boards and much more. Evaluation of WebCT systems success or effectiveness is a fundamental challenge to education institutions. A review of previous e-learning research suggests a focused evaluation approach, thus offering limited discussion of comprehensive views of WebCT systems success or systematic and practical guidance to its evaluations. Based on a prevalent information systems success model, this paper proposes and describes a revised model for evaluating WebCT systems success in educational settings. The study findings suggest that content quality, system quality, support service quality, teaching and learning quality, self-regulated learning, intention to use/use, user satisfaction and net benefits are important factors for evaluating the success of WebCT CCMS. Implications of the proposed model for theory and practice were illustrated. In addition, future research directions that extend the reported study are also preferred.