An empirical study of the impact of user involvement on system usage and information satisfaction
Communications of the ACM - The MIT Press scientific computation series
The measurement of end-user computing satisfaction
MIS Quarterly
The consequences of information technology acceptance on subsequent individual performance
Information and Management
Building consumer trust online
Communications of the ACM
Communications of the ACM
Trust requirements in e-business
Communications of the ACM
e-Business readiness: a customer-focused framework
e-Business readiness: a customer-focused framework
e-Business 2.0: roadmap for success
e-Business 2.0: roadmap for success
Citation classics from the information systems literature
Information and Management
Trust in Cyberspace
Management Information Systems
Management Information Systems
Start Right in E-Business: A Step-by-Step Guide to Successful E-Business Implementation
Start Right in E-Business: A Step-by-Step Guide to Successful E-Business Implementation
Developing and validating an instrument for measuring user-perceived web quality
Information and Management
Assessing the Validity of IS Success Models: An Empirical Testand Theoretical Analysis
Information Systems Research
Developing an Instrument for Measuring User Satisfaction with Knowledge Management Systems
HICSS '04 Proceedings of the Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 8 - Volume 8
An extension of the technology acceptance model in an ERP implementation environment
Information and Management
Factors affecting engineers' acceptance of asynchronous e-learning systems in high-tech companies
Information and Management
Basic Concepts and Taxonomy of Dependable and Secure Computing
IEEE Transactions on Dependable and Secure Computing
HICSS '05 Proceedings of the Proceedings of the 38th Annual Hawaii International Conference on System Sciences - Volume 08
Examining the technology acceptance model using physician acceptance of telemedicine technology
Journal of Management Information Systems - Special section: Strategic and competitive information systems
The Role of System Trust in Business-to-Consumer Transactions
Journal of Management Information Systems
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
Trust and TAM in online shopping: an integrated model
MIS Quarterly
User Developed Applications and Information Systems Success: A Test of DeLone and McLean's Model
Information Resources Management Journal
Timeliness and transaction management in extended enterprises
International Journal of Business Information Systems
A proposed model for evaluating the success of WebCT course content management system
Computers in Human Behavior
International Journal of Information Systems and Change Management
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Electronic business (e-business) plays a major role in the modern economic network due to shorter cycle time and faster information transactions. Building enterprise applications that can coordinate activities, decisions, and knowledge cross many functions is a good solution for e-business. Hence, how to implement enterprise applications successfully has become an increasingly important management issue. Although information systems (IS) success has received fairly extensive attention from prior research, issues regarding whether service delivered by systems can be justifiably relied by users are seriously ignored, especially for complex systems like enterprise applications. Thus, this paper attempts to extend this kind of concept, dependability, into the DeLone & McLean's IS success model for exploring how it influences enterprise applications success. Results from a survey of 170 respondents taken from six international e-businesses in Taiwan strongly support that dependability is indeed an important factor for enterprise applications success. Additionally, over and beyond the effects of dependability on enterprise applications success, it can help practitioners and managers get deep insights about how to implement e-business successfully.