Systems, Objectives, Solutions
Change, attitude to change, and decision support system success
Information and Management
An empirical study of the impact of user involvement on system usage and information satisfaction
Communications of the ACM - The MIT Press scientific computation series
Determinants of the effectiveness of personal decision support systems
Information and Management
The PIOCO model for information systems design
MIS Quarterly
Training end users: an exploratory study
MIS Quarterly
A short-form measure of user information satisfaction: a psychometric evaluation and notes on use
Journal of Management Information Systems
Development of an instrument measuring user satisfaction of the human-computer interface
CHI '88 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The measurement of end-user computing satisfaction
MIS Quarterly
Rethinking the concept of user involvement
MIS Quarterly
Is user satisfaction a valid measure of system effectiveness?
Information and Management
User information satisfaction: IS implementability and effectiveness
Information and Management
Multivariate data analysis (4th ed.): with readings
Multivariate data analysis (4th ed.): with readings
Adoption intention in GSS: relative importance of beliefs
ACM SIGMIS Database - Special double issue: diffusion of technological innovation
Measuring system usage: implications for IS theory testing
Management Science
Empirical evaluation of the revised technology acceptance model
Management Science
A structural model of end user computing satisfaction and user performance
Information and Management
Communications of the ACM
Testing the technology acceptance model across cultures: a three country study
Information and Management
The psychological origins of perceived usefulness and ease-of-use
Information and Management
The measurement of user information satisfaction
Communications of the ACM
ICIS '00 Proceedings of the twenty first international conference on Information systems
Dimensions of information systems success
Communications of the AIS
The future of diffusion research
ACM SIGMIS Database - Special issue on adoption, diffusion, and infusion of IT
Assessing the Validity of IS Success Models: An Empirical Testand Theoretical Analysis
Information Systems Research
An empirical assessment of a modified technology acceptance model
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Testing the determinants of microcomputer usage via a structural equation model
Journal of Management Information Systems - Special section: Navigation in information-intensive environments
A motivational model of microcomputer usage
Journal of Management Information Systems
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
Evaluating the quality of delivered systems: a framework and instrument
International Journal of Business Information Systems
An architecture evaluation of campus systems toward SOA
Mobility '08 Proceedings of the International Conference on Mobile Technology, Applications, and Systems
The quality framework of e-government development
Proceedings of the 2nd international conference on Theory and practice of electronic governance
Value contribution of it in recruiting: a multi-national causal analysis
Proceedings of the special interest group on management information system's 47th annual conference on Computer personnel research
How to keep members using the information in a computer-supported social network
Computers in Human Behavior
Service Quality between e-Government Users and Administrators
I-WAYS - The Journal of E-Government Policy and Regulation
The moderating effect of occupation on the perception of information services quality and success
Computers and Industrial Engineering
Computers in Human Behavior
Information sharing behaviour on blogs in Taiwan: Effects of interactivities and gender differences
Journal of Information Science
Information and Management
A proposed model for evaluating the success of WebCT course content management system
Computers in Human Behavior
An IS Success Evaluation of a DSS in a Police Organization
Proceedings of the 2010 conference on Bridging the Socio-technical Gap in Decision Support Systems: Challenges for the Next Decade
An empirical investigation of employee portal success
The Journal of Strategic Information Systems
Organizational impact of system quality, information quality, and service quality
The Journal of Strategic Information Systems
Measuring data warehousing success: an empirical investigation applying the DeLone and McLean model
International Journal of Data Analysis Techniques and Strategies
Research on e-Government evaluation model based on the principal component analysis
Information Technology and Management
The success of corporate wiki systems: an end user perspective
Proceedings of the 7th International Symposium on Wikis and Open Collaboration
Outcomes of effective explanations: Empowering citizens through online advice
Decision Support Systems
Measuring the success of the Greek Taxation Information System
International Journal of Information Management: The Journal for Information Professionals
Information Systems Use: Construct conceptualization and scale development
Computers in Human Behavior
EGOVIS'12/EDEM'12 Proceedings of the 2012 Joint international conference on Electronic Government and the Information Systems Perspective and Electronic Democracy, and Proceedings of the 2012 Joint international conference on Advancing Democracy, Government and Governance
A Preliminary Classification of Usage Measures in Information System Acceptance: A Q-Sort Approach
International Journal of Technology Diffusion
Students' expectation, confirmation, and continuance intention to use electronic textbooks
Computers in Human Behavior
Journal of Global Information Management
International Journal of Business Information Systems
Para-social relationships and continuous use of mobile devices
International Journal of Mobile Communications
Consuming information systems: An economic model of user satisfaction
Decision Support Systems
Impact of different conceptualisations of system use on Facebook continuance
International Journal of Web Based Communities
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This paper tests the model of information system success proposed by DeLone and McLean using a field study of a mandatory information system. The results show that perceived system quality and perceived information quality are significant predictors of user satisfaction with the system, but not of system use. Perceived system quality was also a significant predictor of system use. User satisfaction was found to be a strong predictor of individual impact, whereas the influence of system use on individual impact was insignificant.