An exploratory contingency model of user participation and MIS use
Information and Management
The measurement of end-user computing satisfaction
MIS Quarterly
Measuring information success at the individual level in cross-cultural environments
Information Resources Management Journal - Special issue: information systems success measurement
Five small secrets to systems success
Information Resources Management Journal - Special issue: information systems success measurement
The consequences of information technology acceptance on subsequent individual performance
Information and Management
Assessing the Validity of IS Success Models: An Empirical Testand Theoretical Analysis
Information Systems Research
An empirical test of the DeLone-McLean model of information system success
ACM SIGMIS Database
Beyond accuracy: what data quality means to data consumers
Journal of Management Information Systems
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
Evaluating quality of conceptual modelling scripts based on user perceptions
Data & Knowledge Engineering
User Developed Applications and Information Systems Success: A Test of DeLone and McLean's Model
Information Resources Management Journal
Diversity and diffusion of theories, models, and theoretical constructs in egovernment research
EGOV'11 Proceedings of the 10th IFIP WG 8.5 international conference on Electronic government
The mediating effect of website quality on Internet searching behavior
Computers in Human Behavior
Evaluating citizens' readiness to embrace e-government services
Proceedings of the 13th Annual International Conference on Digital Government Research
Reflecting on E-Government Research: Toward a Taxonomy of Theories and Theoretical Constructs
International Journal of Electronic Government Research
Journal of Organizational and End User Computing
E-government adoption research: an analysis of the employee's perspective
International Journal of Business Information Systems
Actors' misaligned interests to explain the low impact of an information system - A case study
International Journal of Information Management: The Journal for Information Professionals
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The transformation of many governments all around the world into new forms, namely, electronic government (e-Government), could not leave the Greek government unaffected. Therefore, it initiated an e-Government project related to national information systems and finance services, the Greek Taxation Information System (TAXIS). The purpose of this paper is to investigate the success of TAXIS from the perspective of expert employees, who work in public taxation agencies. This topic is interesting, because TAXIS is applied in a tax-driven country, under a mandatory setting. Also, it is the first time that the success of this project is examined, from the perspective of employees, using IS success models. The study adapts DeLone and McLean [DeLone, W. H., & McLean, E. R. (2003). The DeLone and McLean model of information systems success: A ten year update. Journal of Management Information Systems, 19(4), 9-30] and Seddon's [Seddon, P. B. (1997). A respecification and extension of the DeLone and McLean model of IS success. Information Systems Research, 8(3) 240-253] information systems success models. The model developed includes the constructs of information, system and service quality, perceived usefulness and user satisfaction. The results provide evidence that there are strong connections between the five success constructs. All hypothesized relationships are supported, except for the relationship between system quality and user satisfaction. The empirical evidence and discussion presented can help the Greek Government improve and fully exploit the potential of TAXIS as an innovative tool for taxation purposes.