Measuring system usage: implications for IS theory testing
Management Science
Communications of the ACM
Factors influencing the adoption of Internet banking
Journal of the AIS
How User Perceptions Influence Software Use
IEEE Software
Developing and Validating Trust Measures for e-Commerce: An Integrative Typology
Information Systems Research
Building Effective Online Marketplaces with Institution-Based Trust
Information Systems Research
Computer technology adoption in Saudi Arabia: correlates of perceived innovation attributes
Information Technology for Development
Factors influencing the adoption of web-based shopping: the impact of trust
ACM SIGMIS Database
Initial trust and the adoption of B2C e-commerce: The case of internet banking
ACM SIGMIS Database
Senior Citizens' Adoption of E-Government: In Quest of the Antecedents of Perceived Usefulness
HICSS '05 Proceedings of the Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS'05) - Track 5 - Volume 05
Internet self-efficacy and electronic service acceptance
Decision Support Systems
Investigating factors affecting the adoption of anti-spyware systems
Communications of the ACM - Spyware
What drives mobile commerce? An empirical evaluation of the revised technology acceptance model
Information and Management
Testing the determinants of microcomputer usage via a structural equation model
Journal of Management Information Systems - Special section: Navigation in information-intensive environments
A Trust Model for Consumer Internet Shopping
International Journal of Electronic Commerce
International Journal of Electronic Commerce
Information technology (IT) in Saudi Arabia: Culture and the acceptance and use of IT
Information and Management
Trust and risk in e-government adoption
The Journal of Strategic Information Systems
E-government evaluation: Citizen's perspective in developing countries
Information Technology for Development - e-Government Initiatives in the Developing World: Challenges and Opportunities
Acceptance of electronic tax filing: A study of taxpayer intentions
Information and Management
E-file adoption: A study of U.S. taxpayers' intentions
Computers in Human Behavior
Trust and TAM in online shopping: an integrated model
MIS Quarterly
Acceptance of e-commerce services: the case of electronic brokerages
IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans
Measuring the success of the Greek Taxation Information System
International Journal of Information Management: The Journal for Information Professionals
The Applicability of TAM Outside North America: An Empirical Test in the United Kingdom
Information Resources Management Journal
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Governments worldwide spend billions from their allocated IT budgets to deliver convenient electronic services to their citizens. As a result, it is important to encourage citizens to use these services to avoid potential failures. Yet, few empirical studies exist that cover the relevant issues of adoption from the perspective of citizens in developing countries. Moreover, the need for a well-validated instrument to capture citizen adoption of such services is vital, given the vast investment in technology and the potential cost-saving implications. This study integrates elements from the most popular theories, including adoption technology acceptance model TAM, innovation diffusion theory IDT, and theory of planned behavior TPB, in conjunction with web trust models. It develops an instrument to measure citizens' acceptance of electronic public services by utilizing confirmatory factor analysis CFA within the structural equation modeling technique. Findings of a large scale data sampling of citizens in Saudi Arabia indicate that the proposed measurement model is an acceptable fit with the data. Overall, the findings supply a rigorous instrument for measuring citizens' acceptance of e-public services, providing further insights for researchers and offering policy makers a suitable tool with which to study proposed strategies.