Building consumer trust online
Communications of the ACM
Why do people use information technology?: a critical review of the technology acceptance model
Information and Management
Understanding it adoption decisions in small business: integrating current theories
Information and Management
Predicting Online Purchase Behavior: Replications and Test of Competing Models
HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 7 - Volume 7
International Journal of Information Management: The Journal for Information Professionals
Knowledge sharing of health technology for students in universities of technology
ACOS'07 Proceedings of the 6th Conference on WSEAS International Conference on Applied Computer Science - Volume 6
The impact of trust, risk and optimism bias on E-file adoption
Information Systems Frontiers
Information and Management
Diversity and diffusion of theories, models, and theoretical constructs in egovernment research
EGOV'11 Proceedings of the 10th IFIP WG 8.5 international conference on Electronic government
Empirical study of factors influencing acceptance of e-government services in India
Proceedings of the 5th International Conference on Theory and Practice of Electronic Governance
Toward multi-dimensional trust: exploring antecedents to trust in a complex domain
International Journal of Business Information Systems
Information and Management
Tax software acceptance: how do professional users differ from novices?
International Journal of Business Information Systems
E-Government Services Online: An Exploratory Study on Tax E-Filing in Malaysia
International Journal of Electronic Government Research
E-Government Utilization: Understanding the Impact of Reputation and Risk
International Journal of Electronic Government Research
A Conceptual Model for Examining E-Government Adoption in Jordan
International Journal of Electronic Government Research
Journal of Organizational and End User Computing
Factors Influencing Citizen Adoption of E-Government in Developing Countries: The Case of Jordan
International Journal of Technology and Human Interaction
Key Dimensions on B2C E-Business: An Empirical Study in Malaysia
International Journal of Human Capital and Information Technology Professionals
E-government adoption research: an analysis of the employee's perspective
International Journal of Business Information Systems
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Government today has benefited from information technology in many ways. The importance of understanding and influencing citizens' acceptance of e-government services is critical, given the investment in technology and the potential for cost saving. Using the filing of personal income tax in Taiwan as an example of e-government services, this study integrated two important theories (TAM and TPB), and discussed the factors affecting the taxpayers' intention to adopt a particular tax-filing method (from manual, two-dimensional barcode, or Internet) based on empirical data gathered from a large-scale nationwide survey. The demographic characteristics and perceptions of the taxpayers were also explored in order to identify potential determinants. Results indicated that taxpayers tend to concentrate on the usefulness of a tax-filing method and may be fairly pragmatic in developing general attitudes towards using the method. Interestingly, the effects of perceived ease of use, subjective norms, and self-efficacy on behavioral intention were different for manual and electronic tax-filers. Understanding these factors can extend our knowledge of taxpayers' decision making and lead to better planning and implementation of e-government services.