The framework for monitoring the development process and inspection of government information system and technology: a case study in thailand

Authors:
Wichian Chutimaskul;Suree Funilkul
Affiliations:
Requirement Engineering Laboratory, School of Information Technology King Mongkut's University of Technology Thonburi, Thungkru, Bangkok, Thailand;Requirement Engineering Laboratory, School of Information Technology King Mongkut's University of Technology Thonburi, Thungkru, Bangkok, Thailand
Venue:
EGOVIS'12/EDEM'12 Proceedings of the 2012 Joint international conference on Electronic Government and the Information Systems Perspective and Electronic Democracy, and Proceedings of the 2012 Joint international conference on Advancing Democracy, Government and Governance
Year:
2012

Citing 19
Cited 0

An empirical study of the impact of user involvement on system usage and information satisfaction

Communications of the ACM - The MIT Press scientific computation series
The measurement of end-user computing satisfaction

MIS Quarterly
Quality in use: Meeting user needs for quality

Journal of Systems and Software
A proposed model and measurement instrument for the formation of IS satisfaction: the case of end-user computing satisfaction

ICIS '00 Proceedings of the twenty first international conference on Information systems
Data quality assessment

Communications of the ACM - Supporting community and building social capital
Systems Analysis and Design and the Transition to Objects

Systems Analysis and Design and the Transition to Objects
Information Systems Control and Audit

Information Systems Control and Audit
A validation of the end-user computing satisfaction instrument in Taiwan

Information and Management
Knowing the Impacts of Information Technology: Towards an Organizational Memory System as a Tool for IT-Management

HICSS '00 Proceedings of the 33rd Hawaii International Conference on System Sciences-Volume 7 - Volume 7
Information Systems Success Revisited

HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 8 - Volume 8
Development of e-government: a STOPE view

International Journal of Network Management
An empirical test of the DeLone-McLean model of information system success

ACM SIGMIS Database
A Guide To The Project Management Body Of Knowledge (PMBOK Guides)

A Guide To The Project Management Body Of Knowledge (PMBOK Guides)
Estimation of project success using Bayesian classifier

Proceedings of the 28th international conference on Software engineering
Systems Analysis and Design Methods

Systems Analysis and Design Methods
Measuring the Performance of Information Systems: A Functional Scorecard

Journal of Management Information Systems
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update

Journal of Management Information Systems
Cobit 4.1

Cobit 4.1
A framework for the assessment and analysis of electronic government proposals

Electronic Commerce Research and Applications

Quantified Score

Hi-index	0.00

Visualization

Abstract

This research addresses the problems, causes, and solutions of the government information system and technology (IST) development, and the framework for measuring the development process and inspection of government IST. The best practice of IST development is discussed in order to maximize cost and return value from investment and to meet each government agency's purpose and benefits. Such a framework has been developed based on COBIT 4.1, ISO/IEC 9126, SERVQUAL and PMBOK, which contains 5+1 main components. They are stakeholder, corporation plan and management, development methodology, information technology, business environment, and the quality of information system and technology. Each component must be measured, monitored, and evaluated to support sustainable government IST development. The quality of IST is therefore important, and is divided into three categories: information quality, software quality, and service quality. Furthermore, this work develops the prototype for implementing this framework by dividing it into three phases: 1) pre-development for competency checking, 2) mid-development for IST process management and project management, and 3) post-development for the acceptance of government IST to assure its quality.