Correlates of user satisfaction with end user computing: an exploratory study
Information and Management
Task-technology fit and individual performance
MIS Quarterly
A structural model of end user computing satisfaction and user performance
Information and Management
Assessing the Validity of IS Success Models: An Empirical Testand Theoretical Analysis
Information Systems Research
An empirical test of the DeLone-McLean model of information system success
ACM SIGMIS Database
Testing the determinants of microcomputer usage via a structural equation model
Journal of Management Information Systems - Special section: Navigation in information-intensive environments
Critical factors for adopting PACS in Taiwan: views of radiology department directors
Decision Support Systems
Measuring KMS success: a respecification of the DeLone and McLean's model
Information and Management
Information System Success: Individual and Organizational Determinants
Management Science
Time to rethink health care and ICT?
Communications of the ACM - Smart business networks
Internet anxiety: An empirical study of the effects of personality, beliefs, and social support
Information and Management
Evaluating the Adoption of Enterprise Application Integration in Health-Care Organizations
Journal of Management Information Systems
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
The Differential Performance Effects of Healthcare Information Technology Adoption
Information Systems Management
Examining the success factors for mobile work in healthcare: A deductive study
Decision Support Systems
Effects of IS characteristics on e-business success factors of small- and medium-sized enterprises
Computers in Human Behavior
Critical Factors of ERP Adoption for Small-and Medium-Sized Enterprises: An Empirical Study
Journal of Global Information Management
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By extending the updated D&M IS success model, this study examines the multi-dimensional aspects to identify influential factors and construct a suitable model for explaining NHSS success in Taiwan. Through the empirical results from the perspective of 1215 public healthcare workers, this study has arrived at several findings. First, eight salient factors were found which influenced NHSS success from the dimensions of user characteristics, organizational context, and system characteristics. Second, the factors of user experience, user training, information quality, service quality, and user satisfaction have a strong positive effect on system use, whereas user attitude and facilitating conditions have a significant and negative effect. Further, user attitude, user training, top management support, system quality, information quality, and service quality are also significantly correlated to user satisfaction. The results of this study can assist governments in other countries in developing more effective NHSS and better e-Government practices.