Power, politics, and MIS implementation
Communications of the ACM
Toward friendly user MIS implementation
Communications of the ACM
Information systems and organizational change
Communications of the ACM
Managing in an Information Age: Transforming the Organization for the 1990s
Proceedings of the IFIP WG8.2 Working Conference on Information Technology and New Emergent Forms of Organizations: Transforming Organizations with Information Technology
Market process reengineering through electronic market systems: opportunities and challenges
Journal of Management Information Systems - Special issue: Information technology and its organizational impact
Affection not affliction: The role of emotions in information systems and organizational change
Information and Organization
A Triple Take on Information System Implementation
Organization Science
The adoption of consortium B2B e-marketplaces: An exploratory study
The Journal of Strategic Information Systems
dg.o '07 Proceedings of the 8th annual international conference on Digital government research: bridging disciplines & domains
Investigating organizational learning in eGovernment projects: A multi-theoretic approach
The Journal of Strategic Information Systems
Thar's gold in them thar constructs
ACM SIGMIS Database
Six strategies for electronic medical records systems
Communications of the ACM - Remembering Jim Gray
The role of readiness for change in ERP implementation: Theoretical bases and empirical validation
Information and Management
Managing readiness in enterprise systems-driven organizational change
Behaviour & Information Technology
Development of an instrument for measuring clinicians' power perceptions in the workplace
Journal of Biomedical Informatics
Journal of Management Information Systems
Effect of Network Relations on the Adoption of Electronic Trading Systems
Journal of Management Information Systems
Behaviour & Information Technology
IT non-conformity in institutional environments: E-marketplace adoption in the government sector
Information and Management
Moderating effects of localization differences on ERP use: A socio-technical systems perspective
Computers in Human Behavior
Methodological Review: The Technology Acceptance Model: Its past and its future in health care
Journal of Biomedical Informatics
The end of the information system life: a model of is discontinuance
ACM SIGMIS Database
Proceedings of the 2010 Special Interest Group on Management Information System's 48th annual conference on Computer personnel research on Computer personnel research
An examination of the antecedents and consequences of organizational IT innovation in hospitals
The Journal of Strategic Information Systems
IT leadership from a problem solving perspective
Information Technology and Management
Explaining physicians' acceptance of EHCR systems: An extension of TAM with trust and risk factors
Computers in Human Behavior
Information Systems Research
Journal of Biomedical Informatics
Punishment, Justice, and Compliance in Mandatory IT Settings
Information Systems Research
Editor's comments: perspectives on time
MIS Quarterly
Managing IS adoption in ambivalent groups
Communications of the ACM
IS Avoidance in Health-Care Groups: A Multilevel Investigation
Information Systems Research
Unity in Diversity: Electronic Patient Record Use in Multidisciplinary Practice
Information Systems Research
Evolving Work Routines: Adaptive Routinization of Information Technology in Healthcare
Information Systems Research
International Journal of Human-Computer Studies
Identifying and Testing the Inhibitors of Technology Usage Intentions
Information Systems Research
Understanding Nonmalicious Security Violations in the Workplace: A Composite Behavior Model
Journal of Management Information Systems
Journal of Management Information Systems
The Cloud Adoption Toolkit: supporting cloud adoption decisions in the enterprise
Software—Practice & Experience
Cynicism as user resistance in IT implementation
Information Systems Journal
The implementation of the Spa Select System: Coming to grips with the cog in the machine
International Journal of Information Management: The Journal for Information Professionals
Towards an integrated model of IT acceptance in healthcare
Decision Support Systems
Group-level effects of facilitating conditions on individual acceptance of information systems
Information Technology and Management - Special issue on New Theories and Methods for Technology Adoption Research
Information Technology and Management - Special issue on New Theories and Methods for Technology Adoption Research
Information Systems Research
Journal of Global Information Management
Breaking the Ice: Organizational Culture and the Implementation of a Student Management System
Journal of Cases on Information Technology
Journal of Management Information Systems
Event sequence modeling of IT adoption in healthcare
Decision Support Systems
International Journal of Information Systems and Social Change
International Journal of Enterprise Information Systems
International Journal of Information Systems in the Service Sector
Hi-index | 0.02 |
To better explain resistance to information technology implementation, we used a multilevel, longitudinal approach. We first assessed extant models of resistance to IT. Using semantic analysis, we identified five basic components of resistance: behaviors, object, subject, threats, and initial conditions. We further examined extant models to (1) carry out a preliminary specification of the nature of the relationships between these components and (2) refine our understanding of the multilevel nature of the phenomenon. Using analytic induction, we examined data from three case studies of clinical information systems implementations in hospital settings, focusing on physicians' resistance behaviors. The resulting mixed-determinants model suggests that group resistance behaviors vary during implementation. When a system is introduced, users in a group will first assess it in terms of the interplay between its features and individual and/or organizational-level initial conditions. They then make projections about the consequences of its use. If expected consequences are threatening, resistance behaviors will result. During implementation, should some trigger occur to either modify or activate an initial condition involving the balance of power between the group and other user groups, it will also modify the object of resistance, from system to system significance. If the relevant initial conditions pertain to the power of the resisting group vis-à-vis the system advocates, the object of resistance will also be modified, from system significance to system advocates. Resistance behaviors will follow if threats are perceived from the interaction between the object of resistance and initial conditions. We also found that the bottom-up process by which group resistance behaviors emerge from individual behaviors is not the same in early versus late implementation. In early implementation, the emergence process is one of compilation, described as a combination of independent, individual behaviors. In later stages of implementation, if group level initial conditions have become active, the emergence process is one of composition, described as the convergence of individual behaviors.