An investigation of user-led system design: rational and political perspectives
Communications of the ACM - Special section on management of information systems
Power over users: its exercise by system professionals
Communications of the ACM
Becoming part of the furniture: the institutionalization of information systems
Proceedings of the IFIP TC8 WG 8.2 international conference on Information systems and qualitative research
Power, politics, and MIS implementation
Communications of the ACM
Sorting things out: classification and its consequences
Sorting things out: classification and its consequences
Information Systems and Global Diversity
Information Systems and Global Diversity
Making a World of Difference: It in a Global Context
Making a World of Difference: It in a Global Context
Modern Structured Analysis
Technophobia: The Psychological Impact of Information Technology
Technophobia: The Psychological Impact of Information Technology
Interpreting Information Systems in Organizations
Interpreting Information Systems in Organizations
Organizational Discourse as a Social Defense: Taming the Tiger of Electronic Government
Proceedings of the IFIP TC8/WG8.2 Working Conference on Global and Organizational Discourse about Information Technology
Electronic Trading and Work Transformation in the London Insurance Market
Information Systems Research
Generalizing Generalizability in Information Systems Research
Information Systems Research
Proceedings of the special interest group on management information system's 47th annual conference on Computer personnel research
Information and Organization
Cynicism as user resistance in IT implementation
Information Systems Journal
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Most IS research in both the technical/rational and socio-technical traditions ignores or marginalizes the emotionally charged behaviours through which individuals engage in, and cope with the consequences of, IS practice and associated organizational change. Even within the small body of work that engages with emotions through particular conceptual efforts, affections are often conceived as a phenomenon to be eradicated - an affliction requiring a cure. In this paper, I argue that emotions are always implicated in our lived experiences, crucially influencing how we come to our beliefs about what is good or bad, right or wrong. I draw from the theoretical work of Michel Foucault to argue for elaborating current notions of IS innovation as a moral and political struggle in which individuals' beliefs and feelings are constantly tested. Finally, I demonstrate these ideas by reference to a case study that had considerable emotional impact, and highlight the implications for future work.