E-business development for competitive advantages: a case study
Information and Management
Information and Management
Innovating mindfully with information technology
MIS Quarterly
Institutional pressures and mindful IT management: The case of a container terminal in China
Information and Management
How organizations motivate users to participate in support upgrades of customized packaged software
Information and Management
Journal of Management Information Systems
Journal of Management Information Systems
How organizing visions influence the adoption and use of reverse auctions
Electronic Commerce Research
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Institutional authority is a factor that impacts adoption of IT. Institutional theory incorporates three different but complimentary perspectives and we used these to develop a layered analysis of IT adoption in organizations. We used a case study of State Government agencies in Australia to show how layers of authority influenced the adoption or rejection of technology and that such forces varied in their influence over time. Based on this, we proposed the notion of patterns of conformity and non-conformity which recognise the changes in levels of compliance over time as organizational forces arise. In particular, the alignment of layers of authority acts to ensure conformity with or rejection of IT adoption decisions.