User perceptions of decision support system restrictiveness: an experiment
Journal of Management Information Systems - Special Issue: Decision Support and Knowledge-based Systems
Managerial influence in the implementation of new technology
Management Science
International Journal of Man-Machine Studies
Decisional guidance for computer-based decision support
MIS Quarterly
The influence of individual differences on skill in end-user computing
Journal of Management Information Systems
Measuring system usage: implications for IS theory testing
Management Science
Assessing IT usage: the role of prior experience
MIS Quarterly
Individual differences and relative advantage: the case of GSS
Decision Support Systems
Information Systems Research
Understanding Post-Adoption Behavior in the Context of Online Services
Information Systems Research
Survey research methodology in management information systems: an assessment
Journal of Management Information Systems - Special section: Strategic and competitive information systems
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
Factors impacting the perceived organizational support of IT employees
Information and Management
Born Digital: Understanding the First Generation of Digital Natives
Born Digital: Understanding the First Generation of Digital Natives
The Impact of Technostress on Role Stress and Productivity
Journal of Management Information Systems
IT non-conformity in institutional environments: E-marketplace adoption in the government sector
Information and Management
Understanding, scoping and defining user experience: a survey approach
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Individual Adaptation to IT-Induced Change: The Role of Social Networks
Journal of Management Information Systems
Impact of Technostress on End-User Satisfaction and Performance
Journal of Management Information Systems
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Organizations are increasingly concerned about ensuring that workers have sufficient sense of control over the information technology (IT) that they use. However, we know little about the antecedents of the end user's perceived behavioral control (PBC) with respect to IT. Drawing on Kurt Lewin's field theory, the present study responds to this concern by formulating and testing a model whereby individual, contextual, and social forces influence PBC directly and indirectly via computer anxiety. In order to test the model, a survey was conducted in France with IT end users enrolled in professional training programs. The results show that increasing autonomy, offering appropriate managerial support, reducing work overload, and perceived innovativeness with IT can together reduce computer anxiety and increase PBC. These findings emphasize the forces that managers can manipulate in order to foster users' feelings of control with respect to IT in the workplace. Following this, the paper makes three main contributions to research. First, it increases our knowledge of the nomological net surrounding PBC by shedding light on the joint influences of internal, external, and social forces on this variable. Second, it reveals the role of computer anxiety, emphasizing that it is an important conduit through which these forces influence workers' PBC. Third, the paper shows how Lewin's field theory can help to create richer and less fragmented models in order to capture more fully the determinants of IT adoption and adaptation. The practical implications regarding the actions that managers can take in order to increase workers' PBC are discussed.