Stress dynamics of information systems managers: a contingency model
Journal of Management Information Systems
Multivariate data analysis (4th ed.): with readings
Multivariate data analysis (4th ed.): with readings
An examination of the correlates of burnout in information systems professionals
Information Resources Management Journal
Occupational stress, attitudes, and health problems in the information systems professional
Communications of the ACM
Free to Be Trusted? Organizational Constraints on Trust in Boundary Spanners
Organization Science
What causes stress in information system professionals?
Communications of the ACM - Homeland security
Antecedents and consequences of job satisfaction among information center employees
Journal of Management Information Systems - Special section: Research in integrating learning capabilities into information systems
Journal of Management Information Systems
Person-Job Cognitive Style Fit for Software Developers: The Effect on Strain and Performance
Journal of Management Information Systems
Occupational stress and IT personnel in Singapore: factorial dimensions and differential effects
International Journal of Information Management: The Journal for Information Professionals
Information management during systems development: a model for improvement in productivity
International Journal of Information Management: The Journal for Information Professionals
Improving the return on IT investment: the productivity paradox
International Journal of Information Management: The Journal for Information Professionals
Technostress under different organizational environments: An empirical investigation
Computers in Human Behavior
Proceedings of the 49th SIGMIS annual conference on Computer personnel research
Impact of Technostress on End-User Satisfaction and Performance
Journal of Management Information Systems
Journal of Management Information Systems
Technostress: technological antecedents and implications
MIS Quarterly
Examining the antecedents of work connectivity behavior during non-work time
Information and Organization
Goal-oriented visualizations of activity tracking: a case study with engineering students
Proceedings of the 2nd International Conference on Learning Analytics and Knowledge
On the biology of technostress: literature review and research agenda
ACM SIGMIS Database
A New Open Door: The Smartphone's Impact on Work-to-Life Conflict, Stress, and Resistance
International Journal of Electronic Commerce
Impact of Technostress on End-User Satisfaction and Performance
Journal of Management Information Systems
Journal of Management Information Systems
Proceedings of the 2013 annual conference on Computers and people research
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Based on empirical survey data, this paper uses concepts from sociotechnical theory and role theory to explore the effects of stress created by information and computer technology (ICT)-that is, "technostress"-on role stress and on individual productivity. We first explain different ways in which ICTs can create stress in users and identify factors that create technostress. We next propose three hypotheses: (1) technostress is inversely related to individual productivity, (2) role stress is inversely related to individual productivity, and (3) technostress is directly related to role stress. We then use structural equation modeling on survey data from ICT users in 223 organizations to test the hypotheses. The results show support for them. Theoretically, the paper contributes in three ways. First, the different dimensions of technostress identified here add to existing concepts on stress experienced by individuals in organizations. Second, by showing that technostress inversely affects productivity, the paper reinforces that failure to manage the effects of ICT-induced stress can offset expected increases in productivity. Third, validation of the positive relationship between technostress and role stress adds a new conceptual thread to literature analyzing the relationship between technology and organizational roles and structure. In the practical domain, the paper proposes a diagnostic tool to evaluate the extent to which technostress is present in an organization and suggests that the adverse effects of technostress can be partly countered by strategies that reduce role conflict and role overload.