Computer anxiety in management: myth or reality?
Communications of the ACM
Computer anxiety: sex, race and age
International Journal of Man-Machine Studies
Unifying the fragmented models of information systems implementation
Critical issues in information systems research
Barriers to computer-based message systems in developing countries
ACM SIGCAS Computers and Society
A discrepancy model of end-user computing involvement
Management Science
Computer anxiety and alienation: toward a definitive and parsimonious measure
Human Factors - Assisting people with functional impairments
User Centered System Design; New Perspectives on Human-Computer Interaction
User Centered System Design; New Perspectives on Human-Computer Interaction
Adoption of IS development methods across cultural boundaries
ICIS '98 Proceedings of the international conference on Information systems
The adoption of information technology: a foundation of E-commerce development in Thai culture
E-commerce and cultural values
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
Exploring the collective actions of public servants in e-government development
Decision Support Systems
The Impact of Technostress on Role Stress and Productivity
Journal of Management Information Systems
Managing Strategic IT Investment Decisions: From IT Investment Intensity to Effectiveness
Information Resources Management Journal
Construct Validity Assessment in IS Research: Methods and Case Example of User Satisfaction Scale
Journal of Organizational and End User Computing
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Organizations in both developed and developing countries use information technology to support their operational, tactical, and strategic processes (cf., Bogod, 1979; Cooper and Zmud, 1990). Any strategic competitive advantage of information technology, however, is contingent on acquisition and assimilation of information technology products and applications into organizational processes. Using a value expectancy approach, this study proposes an expanded model to examine the variables that correlate with information technology investment decisions. The theory of alienation from social psychology is used as a basis to systematically define and measure decision makers' attitudes and internal beliefs toward information technology in an investment context. Detailed discussion of the development of a computer alienation measurement scale is presented. The scale was used to collect data from 97 decision makers in the United States, a developed country, and Saudi Arabia, a developing country. Results provide empirical evidence on the appropriateness of applying the computer alienation construct to computer purchase decisions. Computer-alienated decision makers were found to be more inclined to resist information technology adoption by refraining from buying computers. This resistance was evident in both the U.S. and the Saudi samples. The study findings also indicate that decision-maker computer knowledge, computer experience, and education level are closely associated with alienated beliefs and attitudes toward information technology. Alienated decision makers reported paying less attention to information technology information sources. Assuming technologies can provide advantages, these findings point to the need for change agents to minimize alienating beliefs and attitudes.