An examination of microcomputer usage in Taiwan
Information and Management
Task-technology fit and individual performance
MIS Quarterly
New rules for new technology (abstract only): computer stress and human cost
SIGUCCS '86 Proceedings of the 14th annual ACM SIGUCCS conference on User services: setting the direction
Ubiquity
Anytime/anyplace computing and the future of knowledge work
Communications of the ACM
Information Systems Research
The Effects of Time Pressure on Quality in Software Development: An Agency Model
Information Systems Research
Information Systems Research
Internet Users' Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model
Information Systems Research
Computer-related technostress in China
Communications of the ACM - Transforming China
Journal of Management Information Systems
Research Note-Two Competing Perspectives on Automatic Use: A Theoretical and Empirical Comparison
Information Systems Research
Person-Job Cognitive Style Fit for Software Developers: The Effect on Strain and Performance
Journal of Management Information Systems
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
The scope and importance of human interruption in human-computer interaction design
Human-Computer Interaction
The Impact of Technostress on Role Stress and Productivity
Journal of Management Information Systems
Reliability, mindfulness, and information systems
MIS Quarterly
Improving the return on IT investment: the productivity paradox
International Journal of Information Management: The Journal for Information Professionals
Exploring perceived persuasiveness of a behavior change support system: a structural model
PERSUASIVE'12 Proceedings of the 7th international conference on Persuasive Technology: design for health and safety
On the biology of technostress: literature review and research agenda
ACM SIGMIS Database
A New Open Door: The Smartphone's Impact on Work-to-Life Conflict, Stress, and Resistance
International Journal of Electronic Commerce
Editor's comments: does MIS have native theories?
MIS Quarterly
Proceedings of the 2013 annual conference on Computers and people research
Using Stressors in Usability Tests: Empirical Results and Practical Recommendations
International Journal of Sociotechnology and Knowledge Development
An empirical analysis of user evaluation factors on attitude and intention of using a search engine
International Journal of Business Information Systems
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With the proliferation and ubiquity of information and communication technologies (ICTs), it is becoming imperative for individuals to constantly engage with these technologies in order to get work accomplished. Academic literature, popular press, and anecdotal evidence suggest that ICTs are responsible for increased stress levels in individuals (known as technostress). However, despite the influence of stress on health costs and productivity, it is not very clear which characteristics of ICTs create stress. We draw from IS and stress research to build and test a model of technostress. The person-environment fit model is used as a theoretical lens. The research model proposes that certain technology characteristics--like usability (usefulness, complexity, and reliability), intrusiveness (presenteeism, anonymity), and dynamism (pace of change)--are related to stressors (work overload, role ambiguity, invasion of privacy, work-home conflict, and job insecurity). Field data from 661 working professionals was obtained and analyzed. The results clearly suggest the prevalence of technostress and the hypotheses from the model are generally supported. Work overload and role ambiguity are found to be the two most dominant stressors, whereas intrusive technology characteristics are found to be the dominant predictors of stressors. The results open up new avenues for research by highlighting the incidence of technostress in organizations and possible interventions to alleviate it.