Measuring system usage: implications for IS theory testing
Management Science
Information and Communication: Alternative Uses of the Internet in Households
Information Systems Research
Exploring continued online service usage behavior: The roles of self-image congruity and regret
Computers in Human Behavior
International Journal of Electronic Commerce
The end of the information system life: a model of is discontinuance
ACM SIGMIS Database
Antecedents and determinants of information technology habit
Information and Management
RSCTC'10 Proceedings of the 7th international conference on Rough sets and current trends in computing
IS Avoidance in Health-Care Groups: A Multilevel Investigation
Information Systems Research
Understanding use continuance in virtual worlds: Empirical test of a research model
Information and Management
Telecommunications Policy
Technostress: technological antecedents and implications
MIS Quarterly
Examining the influence of cultural values on the post-adoptive use of knowledge management systems
Proceedings of the 50th annual conference on Computers and People Research
Understanding the dynamics of users' belief in software application adoption
International Journal of Information Management: The Journal for Information Professionals
Investigation of factors influencing the adoption of mobile data services
Proceedings of the 13th International Conference on Electronic Commerce
International Journal of Mobile Communications
A Technology Commitment Model of Post-Adoption Behavior
Information Resources Management Journal
Investigating Technology Commitment in Instant Messaging Application Users
Journal of Organizational and End User Computing
Electronic Commerce Research and Applications
Computers in Human Behavior
The temporal relationships among habit, intention and IS uses
Computers in Human Behavior
Understanding the evolution of consumer trust in mobile commerce: a longitudinal study
Information Technology and Management
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Although much research has examined conscious use, which involves deliberate evaluation and decision making, we know less about automatic use, which occurs spontaneously with little conscious effort. The objective of this study is to compare two contrasting views in the literature on the nature of automatic use, namely, the habit/automaticity perspective (HAP) and the instant activation perspective (IAP). According to HAP, automatic use occurs because of the force of habit/automaticity without the formation of evaluations and intention; thus, past use-which is a proxy for habit/automaticity-is believed to weaken the evaluations-intention-usage relationship. In contrast, IAP posits that automatic use is simply an expedited form of conscious use; accordingly, as with conscious use, automatic use is still a function of evaluations/intention, so past use will not weaken the evaluations-intention-usage relationship. We tested the competing hypotheses using 2,075 cross-sectional and 990 longitudinal responses from actual users of two online news sites. Our results show that the evaluations-intention-usage relationship is generally weaker among heavier users than among lighter users. These findings suggest that with an increase in past use, user behavior becomes less evaluative and less intentional, in support of the argument that automatic use is driven more by habit/automaticity than by instant activation of cognitions. Overall, this research shows an initial piece of evidence of the moderating role of past use in postadoption phenomena, and it is expected to help the information systems community systematically investigate the important yet underexplored subject of habit/automaticity.