An extension of the UTAUT model with e-quality, trust, and satisfaction constructs
Proceedings of the 2006 ACM SIGMIS CPR conference on computer personnel research: Forty four years of computer personnel research: achievements, challenges & the future
A balanced thinking-feelings model of information systems continuance
International Journal of Human-Computer Studies
Research Note-Two Competing Perspectives on Automatic Use: A Theoretical and Empirical Comparison
Information Systems Research
Explaining IS continuance in environments where usage is mandatory
Computers in Human Behavior
Unintended consequences of computer-mediated communications
Behaviour & Information Technology
Exploring continued online service usage behavior: The roles of self-image congruity and regret
Computers in Human Behavior
Journal of the American Society for Information Science and Technology
Team Cognition: Development and Evolution in Software Project Teams
Journal of Management Information Systems
Self-efficacy, overconfidence, and the negative effect on subsequent performance: A field study
Information and Management
The role of task-technology fit as users' motivation to continue information system use
Computers in Human Behavior
Proceedings of the special interest group on management information system's 47th annual conference on Computer personnel research
Trust and Electronic Government Success: An Empirical Study
Journal of Management Information Systems
How to keep members using the information in a computer-supported social network
Computers in Human Behavior
How Incorporating Feedback Mechanisms in a DSS Affects DSS Evaluations
Information Systems Research
International Journal of Mobile Communications
Does the technology acceptance model predict actual use? A systematic literature review
Information and Software Technology
The end of the information system life: a model of is discontinuance
ACM SIGMIS Database
Antecedents and determinants of information technology habit
Information and Management
Expert Systems with Applications: An International Journal
Why adoption and use behavior of IT/IS cannot last?--two studies in China
Information Systems Frontiers
m-Brand loyalty and post-adoption variations for the mobile data services: Gender differences
Computers in Human Behavior
Antecedents and Effects of CIO Supply-Side and Demand-Side Leadership: A Staged Maturity Model
Journal of Management Information Systems
Evaluating the value of collaboration systems in collocated teams: A longitudinal analysis
Computers in Human Behavior
System Design Features and Repeated Use of Electronic Data Exchanges
Journal of Management Information Systems
Usability Design and Psychological Ownership of a Virtual World
Journal of Management Information Systems
Understanding the dynamics of users' belief in software application adoption
International Journal of Information Management: The Journal for Information Professionals
Electronic Commerce Research and Applications
Expectation Confirmation in Technology Use
Information Systems Research
International Journal of Business Information Systems
Investigation of factors influencing the adoption of mobile data services
Proceedings of the 13th International Conference on Electronic Commerce
Computers in Human Behavior
Perceptions of web knowledge and usability: When sex and experience matter
International Journal of Human-Computer Studies
International Journal of Human-Computer Studies
Journal of the American Society for Information Science and Technology
Information Resources Management Journal
A Technology Commitment Model of Post-Adoption Behavior
Information Resources Management Journal
Investigating Technology Commitment in Instant Messaging Application Users
Journal of Organizational and End User Computing
International Journal of Knowledge Management
A Comparative Study of the Effects of Low and High Uncertainty Avoidance on Continuance Behavior
Journal of Global Information Management
Usability Design and Psychological Ownership of a Virtual World
Journal of Management Information Systems
International Journal of E-Adoption
The effects of website familiarity on website quality and intention to use
HCI International'13 Proceedings of the 15th international conference on Human Interface and the Management of Information: information and interaction design - Volume Part I
The temporal relationships among habit, intention and IS uses
Computers in Human Behavior
User Continuance Intention Towards Mobile Internet Service: The Case Of WiMAX in Korea
Journal of Global Information Management
Understanding the evolution of consumer trust in mobile commerce: a longitudinal study
Information Technology and Management
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Although initial use is an important indicator of information system (IS) success, it does not necessarily lead to the desired managerial outcome unless the use continues. However, compared with the great amount of work done on IS adoption, little systematic effort has gone into providing insight into continued IS use over time. The objective of this study is to develop a longitudinal model of how users' evaluations and behavior evolve as they gain experience with the information technology application. The proposed model is a unified framework that sheds light on four different mechanisms underlying postadoption phenomena: (1) the processes suggested by the technology acceptance model; (2) sequential updating mechanisms; (3) feedback mechanisms; and (4) repeated behavioral patterns. The proposed model was empirically tested in the context of Web-based IS use in a nonexperimental setting. Our findings suggest that, as hypothesized, each of the four theoretical viewpoints is essential for a deeper understanding of continued IS use. We discuss important findings that emerged from this longitudinal study and suggest directions for additional research.