A longitudinal experimental study on the interaction effects of persuasion quality, user training, and first-hand use on user perceptions of new information technology

Authors:
Gwanhoo Lee;Weidong Xia
Affiliations:
Department of Information Technology, Kogod School of Business, American University, United States;Department of Decision Sciences and Information Systems, College of Business Administration, Florida International University, United States
Venue:
Information and Management
Year:
2011

Citing 19
Cited 0

Why do people use information technology?: a critical review of the technology acceptance model

Information and Management
Examining technology acceptance by school teachers: a longitudinal study

Information and Management
Informational Influence in Organizations: An Integrated Approach to Knowledge Adoption

Information Systems Research
The impact of cognitive absorption on perceived usefulness and perceived ease of use in on-line learning: an extension of the technology acceptance model

Information and Management
A Longitudinal Model of Continued IS Use: An Integrative View of Four Mechanisms Underlying Postadoption Phenomena

Management Science
What drives mobile commerce? An empirical evaluation of the revised technology acceptance model

Information and Management
The leveraging influence of strategic alignment on IT investment: an empirical examination

Information and Management
Organizational size and IT innovation adoption: A meta-analysis

Information and Management
A meta-analysis of the technology acceptance model: Investigating subjective norm and moderation effects

Information and Management
Web Personalization as a Persuasion Strategy: An Elaboration Likelihood Model Perspective

Information Systems Research
Acceptance of blog usage: The roles of technology acceptance, social influence and knowledge sharing motivation

Information and Management
Cognitive engagement with a multimedia ERP training tool: Assessing computer self-efficacy and technology acceptance

Information and Management
Consumer's decision to shop online: The moderating role of positive informational social influence

Information and Management
Understanding information systems continuance: an expectation-confirmation model

MIS Quarterly
User acceptance of information technology: toward a unified view

MIS Quarterly
Understanding changes in belief and attitude toward information technology usage: a theoretical model and longitudinal test

MIS Quarterly
Influence processes for information technology acceptance: an elaboration likelihood model

MIS Quarterly
The contingent effects of training, technical complexity, and task interdependence on successful information systems implementation

MIS Quarterly
Adoption of electronic health records in the presence of privacy concerns: the elaboration likelihood model and individual persuasion

MIS Quarterly

Quantified Score

Hi-index	0.00

Visualization

Abstract

While prior research has investigated the main effects of external factors on user perceptions of a new IT, little work has been into the interaction effect of external factors on user perceptions. In a longitudinal experimental study, we examined the effect of the quality of persuasive argument, user training, and first-hand use on user perceptions of the new technology over time. We found that the effect of argument quality on users' perceived ease of use was greater when users had no training. However, we did not find the same effect occurred due to perceived usefulness. We also found that first-hand use changed users' perceived usefulness more over time when users received high quality arguments or when they had no training. While we found that first-hand use changed users' perceived ease of use more when users received high quality arguments, first-hand use did not change users' perceived ease of use differently whether they had or had not received prior training.