Cognitive engagement with a multimedia ERP training tool: Assessing computer self-efficacy and technology acceptance

Authors:
Judy E. Scott;Steven Walczak
Affiliations:
The Business School, University of Colorado Denver, United States;The Business School, University of Colorado Denver, United States
Venue:
Information and Management
Year:
2009

Citing 20
Cited 13

Microcomputer playfulness: development of a measure with workplace implications

MIS Quarterly
Computer self-efficacy: development of a measure and initial test

MIS Quarterly
Assessing IT usage: the role of prior experience

MIS Quarterly
Audience engagement in multimedia presentations

ACM SIGMIS Database
An investigation of media selection among directors and managers: from “self” to “other” orientation

MIS Quarterly
Symbolic rule extraction from neural networks: an application to identifying organizations adopting IT

Information and Management
A Conceptual and Operational Definition of Personal Innovativeness in the Domain of Information Technology

Information Systems Research
The Multilevel and Multifaceted Character of Computer Self-Efficacy: Toward Clarification of the Construct and An Integrative Framework for Research

Information Systems Research
A Self-Efficacy Theory Explanation for the Management of Remote Workers in Virtual Organizations

Organization Science
Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model

Information Systems Research
Research Report: The Role of Behavioral Modeling in Computer Skills Acquisition: Toward Refinement of the Model

Information Systems Research
Research Report: The Evolving Relationship Between General and Specific Computer Self-Efficacy--An Empirical Assessment

Information Systems Research
Combining IS Research Methods: Towards a Pluralist Methodology

Information Systems Research
Engagement in Multimedia Training Systems

HICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 1 - Volume 1
Predicting the use of web-based information systems: self-efficacy, enjoyment, learning goal orientation, and the technology acceptance model

International Journal of Human-Computer Studies - Special issue on HCI and MIS
A multi-group analysis of structural invariance: an illustration using the technology acceptance model

Information and Management
Involvement and Decision-Making Performance with a Decision Aid: The Influence of Social Multimedia, Gender, and Playfulness

Journal of Management Information Systems
Time flies when you're having fun: cognitive absorption and beliefs about information technology usage1

MIS Quarterly
An empirical examination of individual traits as antecedents to computer anxiety and computer self-efficacy

MIS Quarterly
User acceptance of information technology: toward a unified view

MIS Quarterly

A critical assessment of information technology adoption: technical, organisational and personal perspectives

International Journal of Business Information Systems
Exploring information technology adoption in the classroom: case of online learning technology

International Journal of Business Information Systems
A longitudinal experimental study on the interaction effects of persuasion quality, user training, and first-hand use on user perceptions of new information technology

Information and Management
Self direction and factors influencing technology use: Examining the relationships for the 21st century workplace

Computers in Human Behavior
Predicting m-commerce adoption determinants: A neural network approach

Expert Systems with Applications: An International Journal
A SEM-neural network approach for understanding determinants of interorganizational system standard adoption and performances

Decision Support Systems
A two-staged SEM-neural network approach for understanding and predicting the determinants of m-commerce adoption

Expert Systems with Applications: An International Journal
Computer Self-Efficacy: A Meta-Analysis

Journal of Organizational and End User Computing
Factors affecting Chinese Ubiquitous Game Service usage intention

International Journal of Mobile Communications
Predicting open IOS adoption in SMEs: An integrated SEM-neural network approach

Expert Systems with Applications: An International Journal
Factors Influencing Hybrid Self-Regulated and Collaborative Learning for End-User Training: A Systematic Literature Review

Proceedings of International Conference on Information Integration and Web-based Applications & Services
Technical proficiency for IS Success

Computers in Human Behavior
Acceptance of ERP Solutions in Maturity Use Phase: Key Influence Factors for SAP and Microsoft Dynamics NAV

International Journal of Productivity Management and Assessment Technologies

Quantified Score

Hi-index	0.01

Visualization

Abstract

Computer self-efficacy (CSE) is a person's judgment of his or her ability to use a computer system. We investigated cognitive engagement, prior experience, computer anxiety, and organizational support as determinants of CSE in the use of a multimedia ERP system's training tool. We also examined the impact of CSE on its acceptance. We determined the benefits of a sequential multi-method approach using structural equation modeling and neural network analysis. High reliability predictions of individual CSE were achieved with a sequential multi-method approach. Specifically, we obtained almost 68% perfect CSE group prediction overall, with almost 85% perfect CSE group prediction using fuzzy sets and over 94% accuracy within one group classification. The resulting CSE assessment and classification enables management interventions, such as allocating users to appropriate instruction for more effective training.