The measurement of end-user computing satisfaction
MIS Quarterly
Designing the user interface (2nd ed.): strategies for effective human-computer interaction
Designing the user interface (2nd ed.): strategies for effective human-computer interaction
Can computer personalities be human personalities?
International Journal of Human-Computer Studies
International Journal of Human-Computer Studies
Audience engagement in multimedia presentations
ACM SIGMIS Database
The impacts of presentation visuals on persuasion
Information and Management
Are computers scapegoats?: attributions of responsibility in human-computer interaction
International Journal of Human-Computer Studies
The effect of multimedia on perceived equivocality and perceived usefulness of information systems
MIS Quarterly - Special issue on Intensive research in information systems: using qualitative, interpretive, and case methods to study information technology—third installment
Testing Media Richness Theory in the New Media: the Effects of Cues, Feedback, and Task Equivocality
Information Systems Research
Evaluating the Impact of Dss, Cognitive Effort, and Incentives on Strategy Selection
Information Systems Research
The Role of Multimedia in Changing First Impression Bias
Information Systems Research
Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior
Information Systems Research
International Journal of Human-Computer Studies
Effects of multimedia on document browsing and navigation: an exploratory empirical investigation
Information and Management
Information and Management
Journal of Management Information Systems - Special section: Exploring the outlands of the MIS discipline
International Journal of Electronic Commerce
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Do men and women use feedback provided by their Decision Support Systems (DSS) differently?
Decision Support Systems
What Factors Influence the Individual Impact of the Web? An Initial Model
Electronic Markets
Personalization and choice behavior: the role of personality traits
ACM SIGMIS Database
International Journal of Electronic Commerce
Online customers' cognitive differences and their impact on the success of recommendation agents
Information and Management
A study of demographic embodiments of product recommendation agents in electronic commerce
International Journal of Human-Computer Studies
Proceedings of the 49th SIGMIS annual conference on Computer personnel research
The effect of context-aware recommendations on customer purchasing behavior and trust
Proceedings of the fifth ACM conference on Recommender systems
Electronic Commerce Research and Applications
Journal of Management Information Systems
Journal of Management Information Systems
User disposition and extent of Web utilization: A trait hierarchy approach
International Journal of Human-Computer Studies
User satisfaction with Web-based DSS: The role of cognitive antecedents
International Journal of Information Management: The Journal for Information Professionals
Information Resources Management Journal
Information Resources Management Journal
A Cross-Cultural Analysis of Communication Tools and Communication Outcomes
Journal of Global Information Management
Journal of Management Information Systems
The role of theory in gender and information systems research
Information and Organization
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This research explores how multimedia vividness and the use of computer-based social cues can influence involvement with technology and decision-making outcomes. An experiment is conducted that examines the effect that increased levels of vividness (text, voice, and animation) and decision aid personality have on decision-making involvement. In addition, the influence of two individual differences, gender and computer playfulness, on decision aid involvement are investigated. The cost-benefit framework of decision making and related research on consumer information processing provide the theoretical foundation for the study and suggest how increased involvement may influence decision making. Several decision-making outcomes are measured, including decision effort, decision quality, satisfaction with the decision aid, and understanding of the decision aid. Findings indicate that personality similarity (between the user and the decision aid) and computer playfulness result in increased involvement with the decision aid. In addition, women report higher levels of involvement with the decision aid. Increased levels of multimedia vividness are found to have a contradictory effect, with animation actually reducing involvement with the decision aid. The findings are discussed in terms of theoretical contributions and practical interface design implications.