An investigation of a cost-effective solution for multimedia medical information management
Information and Management
An empirical examination of the impact of computer information systems on users
Information and Management
An empirical assessment of a multimedia executive support system
Information and Management
Information and Management
The effect of multimedia on perceived equivocality and perceived usefulness of information systems
MIS Quarterly - Special issue on Intensive research in information systems: using qualitative, interpretive, and case methods to study information technology—third installment
The Role of Multimedia in Changing First Impression Bias
Information Systems Research
Engagement in Multimedia Training Systems
HICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 1 - Volume 1
The Influence of Multimedia on Improving the Comprehension of Organizational Information
Journal of Management Information Systems
Journal of Management Information Systems
Do men and women use feedback provided by their Decision Support Systems (DSS) differently?
Decision Support Systems
Testing media richness theory to explain consumers' intentions of buying online
Proceedings of the 10th international conference on Electronic commerce
Affect and acceptance: Examining the effects of positive mood on the technology acceptance model
Decision Support Systems
EC-Web'07 Proceedings of the 8th international conference on E-commerce and web technologies
Emotion and rationality in web information: an eye-tracking study
AMT'11 Proceedings of the 7th international conference on Active media technology
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This paper reports an experiment that examines the impact of presentation media on the effectiveness of feedback information in a decision-making task. The study was based on control theory and resource-matching theory (RMT). A laboratory experiment with 72 participants was conducted in the context of providing feedback when using a decision support system. Consistent with hypotheses derived from theory, when negative feedback is delivered using non-vivid (textual (TEXT)) messages, it induces a higher level of subsequent task performance than when it is delivered using vivid (multimedia (MM)) messages. On the other hand, contrary to the expectation from Control theory, negative feedback, in general, does not lead to a higher level of subsequent task performance. The implications of the findings on multimedia are discussed.