Computers and social change: information, property, and power
Computers and social change: information, property, and power
Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
Mutual knowledge and communicative effectiveness
Intellectual teamwork
International Journal of Human-Computer Studies
What Will Be: How the New World of Information Will Change Our Lives
What Will Be: How the New World of Information Will Change Our Lives
Rethinking Media Richness: Towards a Theory of Media Synchronicity
HICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 1 - Volume 1
Designing Interfaces to Maximize the Quality of Collaborative Work
HICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 1 - Volume 1
The Impact of Anthropomorphic Interfaces on Influence, Understanding and Credibility
HICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 1 - Volume 1
The role of expectations in human-computer interaction
GROUP '99 Proceedings of the international ACM SIGGROUP conference on Supporting group work
Toward a more robust theory and measure of social presence: review and suggested criteria
Presence: Teleoperators and Virtual Environments
Information and Management
Improving the quality of online presence through interactivity
Information and Management
Journal of Management Information Systems
Journal of Management Information Systems
Professorial collaborations via CMC: Interactional dialectics
Computers in Human Behavior
Journal of Management Information Systems
Journal of the American Society for Information Science and Technology
Effects of Website Interactivity on e-Loyalty: A Social Exchange Perspective
International Journal of E-Business Research
Explaining members' proactive participation in virtual communities
International Journal of Human-Computer Studies
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A major consideration in designing and adopting new communication technologies is their impact on communication processes and outcomes. One way to understand this impact is according to the principle of interpersonal interactivity.Findings from two investigations are reported here that address how properties of task-related communication conducted with differing interfaces relate to perceptions of interaction partners and the outcomes of their collaborative work. Study 1 manipulated the interface affordances of mediation, contingency, and modality richness. Study 2 examined the affordance of mediation. Results show that interfaces that promote higher mutuality and involvement lead to more favorable perceptions of partners' credibility and attraction, and those perceptions are systematically related to higher-quality decisions and more influence. Discussion focuses on the relation between user perceptions, design features, and task outcomes in human-computer interaction and computer-mediated communication.