Information technology diffusion: a review of empirical research
ICIS '92 Proceedings of the thirteenth international conference on Information systems
Task-technology fit and individual performance
MIS Quarterly
Empirical evaluation of the revised technology acceptance model
Management Science
Assessing IT usage: the role of prior experience
MIS Quarterly
Issues and opinion on structural equation modeling
MIS Quarterly
The antecedents and consequents of user perceptions in information technology adoption
Decision Support Systems
Individual differences and relative advantage: the case of GSS
Decision Support Systems
Why do people use information technology?: a critical review of the technology acceptance model
Information and Management
International Journal of Human-Computer Studies - Special issue on HCI and MIS
Communications of the ACM - Transforming China
Diffusion, use, and effect of the internet in China
Communications of the ACM - Transforming China
Internet diffusion in Chinese companies
Communications of the ACM - Transforming China
A Theoretical Integration of User Satisfaction and Technology Acceptance
Information Systems Research
International Journal of Human-Computer Studies - Human-computer interaction research in the managemant information systems discipline
Journal of Management Information Systems
Information technology and culture: Identifying fragmentary and holistic perspectives of culture
Information and Organization
Factors affecting the adoption of Internet Banking in Hong Kong-implications for the banking sector
International Journal of Information Management: The Journal for Information Professionals
International Journal of Information Management: The Journal for Information Professionals
Global IT and IT-enabled services
Information Systems Frontiers
Electronic Commerce Research and Applications
A conceptual model for the process of IT innovation adoption in organizations
Journal of Engineering and Technology Management
A Conceptual Model for Examining E-Government Adoption in Jordan
International Journal of Electronic Government Research
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It is often observed in China that the user acceptance of a new information technology starts satisfactorily well when it is strongly promoted or even enforced to be used, but declines sharply after the initial stage. Based on an extended model derived from the Technology Acceptance Model (TAM), this paper presents two studies in academic and governmental contexts respectively to analyze such phenomena from a post-adoption perspective. Results from structured equation model (SEM) analyses demonstrate the ability of the model to interpret the IT acceptance behavior of Chinese users both during and after the initial stage. It is then inferred that the initial rise of user acceptance is usually driven by mandatory instructions due to the managerial characteristics of long power distance in Chinese organizations, while the drop in the second period is caused by changes that occur in some of the recognition factors in the model, which may reflect the lack of fit between technology and work style. In the two specific cases studied in the paper, the lack of compatibility and facilitating conditions made the user acceptance decline after the initial period when the effects of training and mandatory instructions faded away.