A field study of the software design process for large systems
Communications of the ACM
Mental models: theory and application in human factors
Human Factors
Discourse analysis for knowledge acquisition: the coherence method
Journal of Management Information Systems
Inside a software design team: knowledge acquisition, sharing, and integration
Communications of the ACM
Coordination in software development
Communications of the ACM
Coordinating Expertise in Software Development Teams
Management Science
Information and Management
Perceptions of conflict and success in information systems development projects
Journal of Management Information Systems - Special section: Realizing value from information technology investment
A meta-analysis of the technology acceptance model
Information and Management
The empirical study of IS development teams' performance in China
WiCOM'09 Proceedings of the 5th International Conference on Wireless communications, networking and mobile computing
The influence of collaborative technology knowledge on advice network structures
Decision Support Systems
Modeling High-Quality Knowledge Sharing in cross-functional software development teams
Information Processing and Management: an International Journal
Technology-Mediated Collaboration, Shared Mental Model and Task Performance
Journal of Organizational and End User Computing
Towards high performance software teamwork
Proceedings of the 17th International Conference on Evaluation and Assessment in Software Engineering
Episode measurement method: a data collection technique for observing team processes
Proceedings of the 2013 International Conference on Software and System Process
Collaborative Technology and Dimensions of Team Cognition: Test of a Second-Order Factor Model
International Journal of Information Technology Project Management
The role of theory in gender and information systems research
Information and Organization
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In software development, team-based work structures are commonly used to accomplish complex projects. Software project teams must be able to utilize the expertise and knowledge of participants without overwhelming individual members. To efficiently leverage individuals' knowledge and expertise, software project teams develop team cognition structures that facilitate their knowledge activities. This study focuses on the emergence and evolution of team cognition in software project teams, and examines how communication activity and team diversity impact the formation of these structures. A longitudinal study was conducted of 51 database development teams. The results suggest that some forms of communication and team diversity affect the formation of team cognition. Frequency of meetings and phone calls were positively related to the formation of team cognition, while e-mail use had no effect. Gender diversity had a strong and positive effect on the development of team cognition and the effect remained stable over time. Implications for the practical potential and limitations of purposive team construction as a strategy for improving software development team performance are discussed.