Understanding Post-Adoption Behavior in the Context of Online Services
Information Systems Research
Assessing a Firm's Web Presence: A Heuristic Evaluation Procedure for the Measurement of Usability
Information Systems Research
To feel or not to feel: the role of affect in human-computer interaction
International Journal of Human-Computer Studies - Application of affective computing in humanComputer interaction
International Journal of Human-Computer Studies - Special issue on HCI and MIS
Why do people play on-line games? an extended TAM with social influences and flow experience
Information and Management
The role of pleasure in web site success
Information and Management
International Journal of Human-Computer Studies - Human-computer interaction research in the managemant information systems discipline
User acceptance of hedonic information systems
MIS Quarterly
HCI and the analysis, design, and evaluation of services
BCS-HCI '08 Proceedings of the 22nd British HCI Group Annual Conference on People and Computers: Culture, Creativity, Interaction - Volume 2
International Journal of Human-Computer Studies
GHGFarm: a software tool to estimate and reduce net-greenhouse gas emission from farms in Canada
EMS '07 Proceedings of the Third IASTED International Conference on Environmental Modelling and Simulation
The end of the information system life: a model of is discontinuance
ACM SIGMIS Database
An integrated model of mobile internet services usage and continuance
International Journal of Mobile Communications
Antecedents of application service continuance: A synthesis of satisfaction and trust
Expert Systems with Applications: An International Journal
Electronic Commerce Research and Applications
Teenagers in social virtual worlds: Continuous use and purchasing behavior in Habbo Hotel
Computers in Human Behavior
Designing Not Just for Pleasure: Effects of Web Site Aesthetics on Consumer Shopping Value
International Journal of Electronic Commerce
Telecommunications Policy
User Acceptance of Agile Information Systems: A Model and Empirical Test
Journal of Management Information Systems
The Moderating Effects of Utilitarian and Hedonic Values on Information Technology Continuance
ACM Transactions on Computer-Human Interaction (TOCHI)
International Journal of Human-Computer Studies
Information and Organization
The impact of task framing and viewing timing on user website perceptions and viewing behavior
International Journal of Human-Computer Studies
User Continuance Intention Towards Mobile Internet Service: The Case Of WiMAX in Korea
Journal of Global Information Management
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Most studies on technology adoption and usage continuance examine cognitive factors, leaving affective factors or the feelings of users relatively unexplored. In contrast, researchers in the diverse fields of human-computer interaction, medicine, psychology and marketing have begun to note the importance of feelings in understanding and predicting human behavior. Feelings are anticipated to be essential particularly in the context of modern applications, such as mobile Internet (M-Internet) services. Users of modern technology are not simply technology users but also service consumers and may consider both cognitive and emotional benefits. Drawing upon multidisciplinary findings, this study proposes a balanced thinking-feelings model of IS continuance. In the process of developing this model, the concepts of attitude, thinking and feelings are further articulated, defined and distinguished. The balanced thinking-feelings model is validated in a survey of M-Internet service users. To encourage continuance, companies should consider ways to enhance both cognitive and emotional benefits for users. The model could be also useful for balanced understanding of other behaviors.