Task-technology fit and individual performance
MIS Quarterly
CHI '95 Conference Companion on Human Factors in Computing Systems
Aesthetics and apparent usability: empirically assessing cultural and methodological issues
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
Research opportunities in electronic commerce
Decision Support Systems - Special issue on electronic commerce
Theory and models for creating engaging and immersive ecommerce Websites
SIGCPR '00 Proceedings of the 2000 ACM SIGCPR conference on Computer personnel research
Satisfiers and dissatisfiers: a two-factor model for website design and evaluation
Journal of the American Society for Information Science
From use to presence: on the expressions and aesthetics of everyday computational things
ACM Transactions on Computer-Human Interaction (TOCHI)
Research Commentary: Transformational Issues in Researching IS and Net-Enabled Organizations
Information Systems Research
Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior
Information Systems Research
Web Site Usability, Design, and Performance Metrics
Information Systems Research
Developing and Validating Trust Measures for e-Commerce: An Integrative Typology
Information Systems Research
Factors influencing the usage of websites: the case of a generic portal in The Netherlands
Information and Management
International Journal of Human-Computer Studies
Assessing dimensions of perceived visual aesthetics of web sites
International Journal of Human-Computer Studies - Incorporating knowledge acquisition
Design aesthetics leading to m-loyalty in mobile commerce
Information and Management
The role of social presence in establishing loyalty in e-Service environments
Interacting with Computers
Evaluating the consistency of immediate aesthetic perceptions of web pages
International Journal of Human-Computer Studies
A balanced thinking-feelings model of information systems continuance
International Journal of Human-Computer Studies
Journal of Management Information Systems
The Impact of Infusing Social Presence in the Web Interface: An Investigation Across Product Types
International Journal of Electronic Commerce
The role of context in perceptions of the aesthetics of web pages over time
International Journal of Human-Computer Studies
Introduction to this special section on beauty, goodness, and usability
Human-Computer Interaction
Attributes of Web Site Usability: A Study of Web Users with the Repertory Grid Technique
International Journal of Electronic Commerce
The Role of Mutual Trust in Building Members' Loyalty to a C2C Platform Provider
International Journal of Electronic Commerce
Colour appeal in website design within and across cultures: A multi-method evaluation
International Journal of Human-Computer Studies
User acceptance of hedonic information systems
MIS Quarterly
IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans
IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans
Whether and How Virtual Try-On Influences Consumer Responses to an Apparel Web Site
International Journal of Electronic Commerce
The role of atmospheric cues in online impulse-buying behavior
Electronic Commerce Research and Applications
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Despite its centrality to human thoughts and practices, aesthetics has largely been ignored in research on Web site design. Recently, studies have begun to show that aesthetic qualities such as color, graphics, and the layout of a Web site can play an important role in improving consumer shopping experiences. By integrating theories and research findings from diverse fields, we investigate the impacts of two dimensions of aesthetics, namely, classical aesthetics and expressive aesthetics, on online consumers' shopping value. More important, we propose that the effect of these two dimensions of aesthetics on consumer shopping value is contingent on the hedonic and utilitarian nature of products that consumers purchase online. A laboratory experiment was conducted to test the research model, and the results generally support our hypotheses. From a theoretical perspective, our findings not only establish consumer shopping value as a key business value of Web site aesthetics but also enrich the current knowledge on the contingent effect of Web site aesthetics for utilitarian and hedonic products. From a practical perspective, the findings provide guidance for online vendors to provide their customers with better service in the form of properly designed aesthetic Web sites.