Applied multivariate statistics for the social sciences
Applied multivariate statistics for the social sciences
Decision Support Systems - Special issue on economics of electronic commerce
Predictors of online buying behavior
Communications of the ACM
Internet-based e-shopping and consumer attitudes an empirical study
Information and Management
Cultural differences in the online behavior of consumers
Communications of the ACM
Consumer trust in an Internet store
Information Technology and Management
Effect of store design on consumer purchases: an empirical study of on-line bookstores
Information and Management
Key dimensions of business-to-consumer web sites
Information and Management
Developing and validating an instrument for measuring user-perceived web quality
Information and Management
Predicting customer behavior in the market-space: a study of Rayport and Sviokla's framework
Information and Management
Information Systems Research
Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior
Information Systems Research
Antecedents of B2C Channel Satisfaction and Preference: Validating e-Commerce Metrics
Information Systems Research
Developing and Validating Trust Measures for e-Commerce: An Integrative Typology
Information Systems Research
E-service: a new paradigm for business in the electronic environment
Communications of the ACM - E-services: a cornucopia of digital offerings ushers in the next Net-based evolution
Modeling virtual exploratory and shopping dynamics: an environmental psychology approach
Information and Management
Creating synergy with a clicks and mortar approach
Communications of the ACM - Mobile computing opportunities and challenges
International Journal of Human-Computer Studies - Special issue on HCI and MIS
Building Effective Online Marketplaces with Institution-Based Trust
Information Systems Research
Initial trust and the adoption of B2C e-commerce: The case of internet banking
ACM SIGMIS Database
Internet Users' Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model
Information Systems Research
Extrinsic versus intrinsic motivations for consumers to shop on-line
Information and Management
The importance of affective quality
Communications of the ACM - Special issue: RFID
European Journal of Information Systems - Special issue: Making enterprise systems work
International Journal of Electronic Commerce - Special issue: Electronic intermediaries and networks in business-to-business electronic commerce
The Role of System Trust in Business-to-Consumer Transactions
Journal of Management Information Systems
Journal of Management Information Systems
International Journal of Electronic Commerce
International Journal of Electronic Commerce
Individual Trust in Online Firms: Scale Development and Initial Test
Journal of Management Information Systems
Trust and TAM in online shopping: an integrated model
MIS Quarterly
User acceptance of hedonic information systems
MIS Quarterly
IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans
Analysing the Key Factors of Web Design: A Heuristic Evaluation
EC-Web '08 Proceedings of the 9th international conference on E-Commerce and Web Technologies
Assessing anti-phishing preparedness: A study of online banks in Hong Kong
Decision Support Systems
Exploring the effects of experience on wiki anxiety and wiki usability: an online study
Proceedings of the 23rd British HCI Group Annual Conference on People and Computers: Celebrating People and Technology
Consumer Empowerment Through Internet-Based Co-creation
Journal of Management Information Systems
Consumer trust and distrust: An issue of website design
International Journal of Human-Computer Studies
Designing Not Just for Pleasure: Effects of Web Site Aesthetics on Consumer Shopping Value
International Journal of Electronic Commerce
The effect of pre- and post-service performance on consumer evaluation of online retailers
Decision Support Systems
Understanding of website usability: Specifying and measuring constructs and their relationships
Decision Support Systems
Journal of Engineering and Technology Management
The impact of forced use on customer adoption of self-service technologies
Computers in Human Behavior
A model for measuring e-learning systems success in universities
Expert Systems with Applications: An International Journal
Member use of social networking sites - an empirical examination
Decision Support Systems
The influence of user affect in online information disclosure
The Journal of Strategic Information Systems
Determinant of Intention to Use Search Engine Advertising: A Conceptual Model
International Journal of Enterprise Information Systems
Advice sharing between paired users in online travel planning
Journal of Theoretical and Applied Electronic Commerce Research
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Trust (integrity, benevolence, and ability) is the central dimension of e-commerce systems adoption. Based on customer self-service systems and human-computer interaction logics, affective variables are important research issues to fully understand the relationship between information systems development and e-trust. In this paper, the effects of the perceived Web quality with service contents on e-trust, mediated by the website user's affective variables (enjoyment and anxiety), are tested and discussed (n=325). Flow, social contract, social cognitive, resource allocation, and trust theories are discussed in the paper to support the proposed hypotheses. Theoretical and practical implications of these findings are also discussed.