Effective personalization of push-type systems—visualizing information freshness
WWW7 Proceedings of the seventh international conference on World Wide Web 7
Opportunities to enhance a commercial website
Information and Management
Exploring the factors associated with Web site success in the context of electronic commerce
Information and Management
Internet-based e-shopping and consumer attitudes an empirical study
Information and Management
Determinants of the intention to use Internet/WWW at work: a confirmatory study
Information and Management
Agent-mediated electronic commerce: a survey
The Knowledge Engineering Review
Affect as a Mediator between Web-Store Design and Consumers' Attitudes toward the Store
Affect and Emotion in Human-Computer Interaction
Information and Management
Electronic Commerce Research and Applications
Skills matter: a tale of the anxious online shopper
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: applications and services
A feedback control approach to maintain consumer information load in online shopping environments
Information and Management
The role of atmospheric cues in online impulse-buying behavior
Electronic Commerce Research and Applications
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A huge amount of research in academia and industry has focused on the hardware and technological side of information systems, while the role of emotions in the way these systems are utilized has been largely neglected. However, recent developments in other disciplines have suggested that emotions play a significant role in decision-making. To address this state of affairs, this study draws upon hypotheses from environmental psychology; specifically, that users' tendencies to approach or avoid environments are modeled on the basis of user reaction to the information load of a virtual environment and the emotions that such an environment elicits. A field experiment was conducted in which users visited popular shopping websites. The work demonstrated how information load and emotions influence virtual exploratory and shopping decisions.