Modeling virtual exploratory and shopping dynamics: an environmental psychology approach
Information and Management
Information and Management
The effect of system feedback and decision context on value-based decision-making behavior
Decision Support Systems
Website browsing aid: A navigation graph-based recommendation system
Decision Support Systems
The atmospheric factors of online storefront environment design: An empirical experiment in Taiwan
Information and Management
Electronic Commerce Research and Applications
Improving consumer quality-efficiency by using simple adaptive feedback in a choice setting
International Journal of Computer Applications in Technology
International Journal of Computer Applications in Technology
Online customers' cognitive differences and their impact on the success of recommendation agents
Information and Management
Design science in information systems research
MIS Quarterly
Pursuit evasion: the herding noncooperative dynamic game - thestochastic model
IEEE Transactions on Systems, Man, and Cybernetics, Part C: Applications and Reviews
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The heterogeneity of e-commerce users requires online shopping environments to advance from a simple framework to one that is adaptive. This need results from the negative consequences of user frustration due to information load. We used a feedback control theory based approach to address the online consumer information overload issue in an adaptive manner. To demonstrate the efficacy of this feedback control approach, a design science method evaluated the feedback controller. The main effect was that the dynamic adaptivity did not have to rely on summarizing data for inference to the individual. The proposed feedback control design is therefore a robust and viable option for organizations to incorporate into their online shopping environments to accommodate user variation of information load for e-commerce adaptivity.