ACM SIGCAS Computers and Society
Technophobia: The Psychological Impact of Information Technology
Technophobia: The Psychological Impact of Information Technology
Usability Engineering
Automated use of a Wiki for collaborative lecture notes
Proceedings of the 36th SIGCSE technical symposium on Computer science education
Proceedings of the 23rd annual international conference on Design of communication: documenting & designing for pervasive information
Does time heal?: a longitudinal study of usability
OZCHI '05 Proceedings of the 17th Australia conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future
Current practice in measuring usability: Challenges to usability studies and research
International Journal of Human-Computer Studies
International Journal of Human-Computer Studies
The relationship between Internet identification, Internet anxiety and Internet use
Computers in Human Behavior
Cognitive interference model of computer anxiety: Implications for computer-based assessment
Computers in Human Behavior
A usability study on human-computer interface for middle-aged learners
Computers in Human Behavior
Computer Anxiety: "Trait" or "State"?
Computers in Human Behavior
Internet anxiety: An empirical study of the effects of personality, beliefs, and social support
Information and Management
Mediating the impact of technology usage on perceived ease of use by anxiety
Computers & Education
A usability comparison of three alternative message formats for an SMS banking service
International Journal of Human-Computer Studies
Comparing attitudes towards computer usage by undergraduates from 1986 to 2005
Computers in Human Behavior
Government 2.0: Using Technology to Improve Education, Cut Red Tape, Reduce Gridlock, and Enhance Democracy
Wikipatterns
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Information Technology is now pervasive in Higher Education institutions and developments in IT are changing the technological landscape at Universities. A recent phenomenon shaping such changes is the use of Web 2.0 tools in a pedagogical context. These tools are often included into a University's IT mix without full appreciation of the possible negative emotions student users may have towards these tools. It is generally assumed that experience with the IT system will be enough to reduce any anxious feelings which may manifest in users about such systems. This study firstly aims to observe the relationship that such emotion may have on usability evaluation of a wiki system. It also aims to investigate the effect of experience on students' negative affective reactions towards a wiki tool. Second year undergraduate psychology students (N=92) who were using a wiki to collaborate on course projects completed questionnaires measuring usability evaluation and anxiety towards the wiki both 2 weeks (Time 1) and 12 weeks (Time 2) into their usage of the system. The research found that wiki anxiety was negatively correlated to participants' usability evaluations of the wiki at both time 1 and time 2. Further experience with the system had little effect on users' negative emotions towards the wiki. Users also showed little change in their usability rating of the system with more exposure to the wiki. However any change in wiki anxiety over the study was negatively correlated with a change in usability evaluation. Possible interpretations of the relationship between wiki anxiety, wiki usability and possible effects of the type and quality of user experience on wiki anxiety are discussed.