Antecedents of perceived playfulness: an exploratory study on user acceptance of general information-searching websites

  • Authors:
  • Janine Chung;Felix B. Tan

  • Affiliations:
  • Management Science and Information Systems Department, The University of Auckland, New Zealand;School of Computer and Information Sciences, Auckland University of Technology, Private Bag 92006, Auckland, New Zealand

  • Venue:
  • Information and Management
  • Year:
  • 2004

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Abstract

Understanding user acceptance of the Internet, in particular user acceptance of general information-searching sites, is important in assessing its effectiveness. Such sites provide users with various information options while navigating the Internet. A well-designed general information-searching site helps to ensure a positive user experience and therefore repeat usage. This study extended existing research into user acceptance of the Internet. It explored the antecedents of Playfulness. Results indicated that website characteristics play a dominant role in influencing a user's experience of Playfulness and that cognitive aspects and motivations for searching are also important. Implications are discussed.