Exploring consumers' perceptions of online credit card theft
Journal of Internet Commerce
Models of trust in business-to-consumer electronic commerce
Seeking sucess in E-business
Communications of the ACM - Mobile computing opportunities and challenges
Communications of the ACM - Mobile computing opportunities and challenges
Literature derived reference models for the adoption of online shopping
Information and Management
A Comprehensive RMS Model for P2P e-Commerce Communities
WI-IATW '06 Proceedings of the 2006 IEEE/WIC/ACM international conference on Web Intelligence and Intelligent Agent Technology
Extending the TAM for a t-commerce
Information and Management
Shopping online or not? cognition and personality matters
Journal of Theoretical and Applied Electronic Commerce Research
The Role of System Trust in Business-to-Consumer Transactions
Journal of Management Information Systems
The Role of Reputation Systems in Reducing On-Line Auction Fraud
International Journal of Electronic Commerce
Consumer and Business Deception on the Internet: Content Analysis of Documentary Evidence
International Journal of Electronic Commerce
International Journal of Electronic Commerce
Measuring customer satisfaction with internet banking: an exploratory study
International Journal of Electronic Finance
Trust and risk in e-government adoption
The Journal of Strategic Information Systems
A multitheoretical approach for solving trust problems in B2C e-commerce
International Journal of Networking and Virtual Organisations
E-government adoption: A cultural comparison
Information Systems Frontiers
Parasitism and Internet auction fraud: An exploration
Information and Organization
The role of trust in e-commerce relational exchange: A unified model
Information and Management
Determinants of behavioral intention to mobile banking
Expert Systems with Applications: An International Journal
Information Systems Research
The role of perceived risks among heavy users in e-commerce: a research in Pernambuco, Brazil
Proceedings of the 2008 Euro American Conference on Telematics and Information Systems
Applying experimental online auctions in marketing research for multi-channel firms
Expert Systems with Applications: An International Journal
Extending the TAM for a t-commerce
Information and Management
The moderating effects of gender on e-commerce systems adoption factors: An empirical investigation
Computers in Human Behavior
An empirical analysis of factors influencing users' adoption and use of mobile services in China
International Journal of Mobile Communications
A model of customers' initial trust in unknown online retailers: an empirical study
International Journal of Business Information Systems
Consumer trust in e-commerce web sites: A meta-study
ACM Computing Surveys (CSUR)
An exploratory study of website information content
Journal of Theoretical and Applied Electronic Commerce Research
The influence of consumers' consciousness of institutional factors on initial trust building
TELE-INFO'06 Proceedings of the 5th WSEAS international conference on Telecommunications and informatics
Reputation inflation detection in a Chinese C2C market
Electronic Commerce Research and Applications
A Comprehensive Model of Perceived Risk of E-Commerce Transactions
International Journal of Electronic Commerce
Counterfeit Products on the Internet: The Role of Seller-Level and Product-Level Information
International Journal of Electronic Commerce
The Signaling Role of IT Features in Influencing Trust and Participation in Online Communities
International Journal of Electronic Commerce
Journal of Management Information Systems
International Journal of Information and Communication Technology
Identifying and Testing the Inhibitors of Technology Usage Intentions
Information Systems Research
Understanding Nonmalicious Security Violations in the Workplace: A Composite Behavior Model
Journal of Management Information Systems
An investigation of consumers' webstore shopping: A view of click-and-mortar company
International Journal of Information Management: The Journal for Information Professionals
Which is more important in Internet shopping, perceived price or trust?
Electronic Commerce Research and Applications
Computers in Human Behavior
Transaction risk management in China-US trade e-markets
Proceedings of the 14th Annual International Conference on Electronic Commerce
Detecting Fake Medical Web Sites Using Recursive Trust Labeling
ACM Transactions on Information Systems (TOIS)
Adoption and Usage of Healthcare Portals: Examining the Factors Influencing Consumers' Decisions
International Journal of Organizational and Collective Intelligence
Member use of social networking sites - an empirical examination
Decision Support Systems
Determinant of Intention to Use Search Engine Advertising: A Conceptual Model
International Journal of Enterprise Information Systems
A Taxonomy of Censors and Anti-Censors Part II: Anti-Censorship Technologies
International Journal of E-Politics
Hi-index | 0.00 |
This study examines consumer evaluations of a real commercial web site and a fraudulent site that imitates it. The forged site contains malicious manipulations designed to increase trust in the site, decrease perceived risk, and ultimately increase the likelihood that visitors would buy from it. Besides measuring the consumer's willingness to buy from the site, this study recorded the actual ordering of a laptop. Results show that most subjects failed to detect the fraud manipulations, albeit a few succeeded. The fraud has the effect of increasing the consumers' reliance in assurance mechanisms and trust mechanisms, which in turn decrease perceived risk and increase trust in the store. The study confirms hypothesized relationships between purchase behavior, willingness to buy, attitudes toward the store, risk, and trust that are consistent with other trust models found in the literature. Overall, the study sheds light on consumers' vulnerability to attack by hackers posing as a legitimate site