Communications of the ACM
The effect of negative buyer feedback on prices in Internet auction markets
ICIS '00 Proceedings of the twenty first international conference on Information systems
Collaborative reputation mechanisms for electronic marketplaces
Decision Support Systems - Special issue for business to business electronic commerce, issues and solutions
Extending the TAM for a World-Wide-Web context
Information and Management
Electronic commerce: a half-empty glass?
Communications of the AIS
Consumer trust in an Internet store
Information Technology and Management
Proceedings of the 4th ACM conference on Electronic commerce
Building trust in online auction markets through an economic incentive mechanism
Decision Support Systems
Running up the bid: detecting, predicting, and preventing reserve price shilling in online auctions
ICEC '03 Proceedings of the 5th international conference on Electronic commerce
Building Effective Online Marketplaces with Institution-Based Trust
Information Systems Research
What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology
International Journal of Electronic Commerce
Designing Mechanisms for E-Commerce Security: An Example from Sealed-Bid Auctions
International Journal of Electronic Commerce
A Trust Model for Consumer Internet Shopping
International Journal of Electronic Commerce
Toward a Generic Model of Trust for Electronic Commerce
International Journal of Electronic Commerce
Consumer and Business Deception on the Internet: Content Analysis of Documentary Evidence
International Journal of Electronic Commerce
International Journal of Electronic Commerce
International Journal of Electronic Commerce
Trust and TAM in online shopping: an integrated model
MIS Quarterly
IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans
A typology of complaints about eBay sellers
Communications of the ACM - The psychology of security: why do good users make bad decisions?
Parasitism and Internet auction fraud: An exploration
Information and Organization
Determinants of online merchant rating: Content analysis of consumer comments about Yahoo merchants
Decision Support Systems
International Journal of Electronic Commerce
Fraud Detection by Human Agents: A Pilot Study
EC-Web 2009 Proceedings of the 10th International Conference on E-Commerce and Web Technologies
Estimating Time Required to Reach Bid Levels in Online Auctions
Journal of Management Information Systems
A market-based approach to managing the risk of peer-to-peer transactions
Computer Networks: The International Journal of Computer and Telecommunications Networking
A proposed data mining approach for internet auction fraud detection
PAISI'07 Proceedings of the 2007 Pacific Asia conference on Intelligence and security informatics
The relationship between website quality, trust and price premiums at online auctions
Electronic Commerce Research
Fraud detection in reputation systems in e-markets using logistic regression
Proceedings of the 2010 ACM Symposium on Applied Computing
ACM SIGAPP Applied Computing Review
Bazaar: strengthening user reputations in online marketplaces
Proceedings of the 8th USENIX conference on Networked systems design and implementation
Reputation inflation detection in a Chinese C2C market
Electronic Commerce Research and Applications
Internet Auction Fraud Detection Using Social Network Analysis and Classification Tree Approaches
International Journal of Electronic Commerce
Vickrey vs. eBay: Why Second-Price Sealed-Bid Auctions Lead to More Realistic Price-Demand Functions
International Journal of Electronic Commerce
Seller Strategies for Differentiation in Highly Competitive Online Auction Markets
Journal of Management Information Systems
Online modeling of proactive moderation system for auction fraud detection
Proceedings of the 21st international conference on World Wide Web
Survey: Combating online in-auction fraud: Clues, techniques and challenges
Computer Science Review
Journal of Computer-Mediated Communication
Seller Strategies for Differentiation in Highly Competitive Online Auction Markets
Journal of Management Information Systems
Expert Systems with Applications: An International Journal
Detecting online auction shilling frauds using supervised learning
Expert Systems with Applications: An International Journal
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On-line auction fraud is the most frequently reported Internet crime. This research investigates whether on-line reputation systems are a useful mechanism for potential buyers to avoid fraudulent auctions. Content analysis of complaints posted in an on-line auction reputation system is used to improve understanding of on-line auction fraud and the role of reputation systems in documenting, predicting, and reducing fraud. The results show (1) that the number of fraud allegations found in an on-line reputation system significantly exceeds the number of fraud allegations made through official channels, (2) that recent negative feedback posted in an on-line reputation system is useful in predicting future on-line auction fraud, and (3) that experienced on-line auction buyers are in a better position to use reputation system data to avoid potentially fraudulent auctions.