Determinants of information technology outsourcing: a cross-sectional analysis
Journal of Management Information Systems
Information systems innovation among organizations
Management Science
Corporate Information Systems Management: Text and Cases
Corporate Information Systems Management: Text and Cases
Consumer trust in an Internet store
Information Technology and Management
The IT Outsourcing Guide
Research Report: Empirical Test of an EDI Adoption Model
Information Systems Research
Developing and Validating Trust Measures for e-Commerce: An Integrative Typology
Information Systems Research
Analyzing the application ASP concept: technologies, economies, and strategies
Communications of the ACM - Program compaction
European Journal of Information Systems - Managing e-business transformation
How organizations adopt information system process innovations: a longitudinal analysis
European Journal of Information Systems
Building Effective Online Marketplaces with Institution-Based Trust
Information Systems Research
Toward Contextualized Theories of Trust: The Role of Trust in Global Virtual Teams
Information Systems Research
Literature derived reference models for the adoption of online shopping
Information and Management
Executives' perceptions of the business value of information technology: a process-oriented approach
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
Information technology, incentives, and the optimal number of suppliers
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Perceived Information Quality in Data Exchanges: Effects on Risk, Trust, and Intention to Use
Information Systems Research
Information Systems Research
Journal of Management Information Systems
Do I Trust You Online, and If So, Will I Buy? An Empirical Study of Two Trust-Building Strategies
Journal of Management Information Systems
What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology
International Journal of Electronic Commerce
Organizing Visions for Information Technology and the Information Systems Executive Response
Journal of Management Information Systems
Journal of Management Information Systems
Trust and TAM in online shopping: an integrated model
MIS Quarterly
IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans
Managing SaaS Risk in Higher Education Organisations: A Case Study
International Journal of E-Business Research
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Software as a Service (SaaS) is a relatively new organizational application sourcing alternative, offering organizations the option to access applications--via the Internet--that are remotely hosted on offsite servers instead of installing equivalent applications in-house, thus presumably saving costs. Although SaaS has been offered since the late 1990s, so far it has not become a dominant sourcing alternative for organizational core applications, in spite of the fact that most leading IT companies now offer remotely-hosted organization-wide applications. This study conceptualized and empirically tested a model of the effects of the perceived risk of SaaS and trust in the SaaS vendor community on the organizational intention to adopt SaaS at this early stage of the SaaS market. Three novel, risk-related constructs were developed: perceived risk of SaaS, perceived risk of systems unavailability, and perceived risk of data insecurity. Likewise, three new trust-related constructs were also conceived: trust in the SaaS vendor community, perceived capabilities and perceived reputation of the SaaS vendor community. An empirical test of the model demonstrated the negative effect of perceived risk and the positive effects of trust in, and the reputation of, the SaaS vendor community, on the intention to adopt SaaS. Trust in the SaaS vendor community was also found to strongly affect all three risk concepts.