Doing Internet Research: Critical Issues and Methods for Examining the Net
Doing Internet Research: Critical Issues and Methods for Examining the Net
Market, Hierarchy, and Trust: The Knowledge Economy and the Future of Capitalism
Organization Science
Combining IS Research Methods: Towards a Pluralist Methodology
Information Systems Research
Building trust in online auction markets through an economic incentive mechanism
Decision Support Systems
Shill Bidding In Multi-Round Online Auctions
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume
Communications of the ACM - Mobile computing opportunities and challenges
Generalizing Generalizability in Information Systems Research
Information Systems Research
Information Systems Research
Information Systems Research
Consumer and Business Deception on the Internet: Content Analysis of Documentary Evidence
International Journal of Electronic Commerce
The effects of shilling on final bid prices in online auctions
Electronic Commerce Research and Applications
IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans
Reducing internet auction fraud
Communications of the ACM - Web searching in a multilingual world
Parasitism and Internet auction fraud: An exploration
Information and Organization
Reputation inflation detection in a Chinese C2C market
Electronic Commerce Research and Applications
Co-Creation: Toward a Taxonomy and an Integrated Research Perspective
International Journal of Electronic Commerce
Communication and commitment in an online game team
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Information and Organization
Detecting Fake Medical Web Sites Using Recursive Trust Labeling
ACM Transactions on Information Systems (TOIS)
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Internet auctions demonstrate that advances in information technologies can create more efficient venues of exchange between large numbers of traders. However, the growth of Internet auctions has been accompanied by a corresponding growth in Internet auction fraud. Much extant research on Internet auction fraud in the information systems literature is conducted at the individual level of analysis, thereby limiting its focus to the choices of individual traders or trading dyads. The criminology literature, in contrast, recognizes that social and community factors are equally important influences on the perpetration and prevention of crime. We employ social disorganization theory as a lens to explain how online auction communities address auction fraud and how those communities interact with formal authorities. We show how communities may defy, coexist, or cooperate with the formal authority of auction houses. These observations are supported by a qualitative analysis of three cases of online anticrime communities operating in different auction product categories. Our analysis extends aspects of social disorganization theory to online communities. We conclude that community-based clan control may operate in concert with authority-based formal control to manage the problem of Internet auction fraud more effectively.