GIS for district-level administration in India: problems and opportunities
MIS Quarterly - Special issue on intensive research in information systems
A set of principles for conducting and evaluating interpretive field studies in information systems
MIS Quarterly - Special issue on intensive research in information systems
The Dynamics of Alignment: Insights from a Punctuated Equilibrium Model
Organization Science
Generalizing Generalizability in Information Systems Research
Information Systems Research
Information Systems Research
The qualitative interview in IS research: Examining the craft
Information and Organization
Information Systems Research
Identity ambiguity and the promises and practices of hybrid e-HRM project teams
The Journal of Strategic Information Systems
Managing organizational identity in the e-commerce industry: An ambidexterity perspective
Information and Management
Journal of Global Information Management
Journal of Global Information Management
IT-driven identity work: Creating a group identity in a digital environment
Information and Organization
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Despite an abundance of prescriptions and examples for the conduct of case research in the literature, the fact that most prescriptions tend to (1) articulate general principles/guidelines that are difficult to translate into specific, actionable steps, (2) hold only under idealized conditions and may be unworkable in the field, and (3) emphasize the need to be flexible without explaining how flexibility can be achieved, is creating a steep learning curve. To address these gaps, a structured-pragmatic-situational (SPS) approach to conducting case research is proposed with detailed instructions provided for each of its eight steps. The eight steps include (1) access negotiation, (2)conceptualizing the phenomenon,(3) collecting and organizing the initial data, (4) constructing and extending the theoretical lens, (5) confirming and validating data, (6) selective coding, (7) ensuring theory-data-model alignment, and (8) writing the case report. With its prescriptions, the SPS approach introduces a number of conceptual innovations, integrates the different recommendations of some of the most frequently cited works on the case research method into a coherent whole, and suggests resolutions for a number of common issues that confront case researchers.