E-Commerce: Business, Technology, Society
E-Commerce: Business, Technology, Society
Investigating success factors in enterprise application integration: a case-driven analysis
European Journal of Information Systems - Special issue: Making enterprise systems work
Stakeholders, Contradictions and Salience: An Empirical Study of a Norwegian G2G Effort
HICSS '06 Proceedings of the 39th Annual Hawaii International Conference on System Sciences - Volume 04
The Journal of Strategic Information Systems
Examining the critical success factors in the adoption of enterprise resource planning
Computers in Industry
E-government in Australia: Promise and progress
Information Polity
HICSS '09 Proceedings of the 42nd Hawaii International Conference on System Sciences
Managing e-government implementation in China: A process perspective
Information and Management
Transforming E-government and E-participation through IT
IEEE Intelligent Systems
HICSS '10 Proceedings of the 2010 43rd Hawaii International Conference on System Sciences
E-Government Challenges in Developing Countries: A Case Study of Pakistan
ICMECG '10 Proceedings of the 2010 International Conference on Management of e-Commerce and e-Government
Shared Services as a Collaboration Strategy and Arrangement in Public Service Networks
HICSS '12 Proceedings of the 2012 45th Hawaii International Conference on System Sciences
Case study: The case of EAI in facilitating e-Government services in a Welsh authority
International Journal of Information Management: The Journal for Information Professionals
Constructing electronic government: the case of the UK inland revenue
International Journal of Information Management: The Journal for Information Professionals
Information and Organization
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Researchers in the discipline of electronic government e-Government have historically presented several factors impeding the adoption and implementation of these systems. This paper is uniquely aimed at investigating the factors inhibiting e-Government adoption in a developing country-Pakistan. The literature indicates that the move towards integrated service provision and transactional e-Government is considered as an immense challenge for developing countries as compared to developed regions. Moreover, the progress towards realising the full potential of e-Government using digital technologies to improve public services and government-citizen engagements has been slower and less effective in the developing countries. Pakistan, over many years, has experienced similar lethargic e-Government growth due to economic and political instability, poor governance and deteriorating government institutions. Thus, the ever increasingly weakening state of government structures in Pakistan calls for the need to deliver end-to-end 'joined-up' public services to key stakeholders i.e. citizens, businesses, government employees and other government agencies. The contribution of this research is twofold-firstly, identifying factors inhibiting e-Government adoption in Pakistan-here the focus is to identify the significant problems of meeting demands which are attributed to several issues within organisational, strategic, technological, political, operational, stakeholders and social structures. Secondly, the authors propose an achievable approach to enacting e-Government enabled delivery of services. The conceptual findings, as noted, are validated through qualitative based research in the context of Pakistan government organisations.