A scientific methodology for MIS case studies
MIS Quarterly
Analysing information systems evaluation: another look at an old problem
European Journal of Information Systems - Special issue on information systems evaluaiton
A set of principles for conducting and evaluating interpretive field studies in information systems
MIS Quarterly - Special issue on intensive research in information systems
Interpreting Information Systems in Organizations
Interpreting Information Systems in Organizations
A Practical Approach to E-Government Web Evaluation
IT Professional
Integrating ERP using EAI: a model for post hoc evaluation
European Journal of Information Systems - Special issue: Making enterprise systems work
E-Government Evaluation: Reflections on Two Organisational Studies
HICSS '06 Proceedings of the 39th Annual Hawaii International Conference on System Sciences - Volume 04
Journal of Management Information Systems
Information systems in the public sector: The e-Government enactment framework
The Journal of Strategic Information Systems
Advancing Public Trust Relationships in Electronic Government: The Singapore E-Filing Journey
Information Systems Research
The complexities of electronic services implementation and institutionalisation in the public sector
Information and Management
E-government diffusion in Iran: a public sector employees' perspective
International Journal of Business Information Systems
Journal of Global Information Management
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Central Government strategy of e-inclusion is being manifested in the form of eGovernment. Given that it is the public purse that funds such investments, there is increasingly attention being paid to the evaluation of these investments, such that value for money and organisation learning can be realised. In this paper the authors report the findings from three interpretive in-depth organisational case studies that explore eGovernment evaluation within a UK public sector setting. The paper elicits insights to organisational and managerial aspects with the purpose of improving knowledge and understanding of eGovernment evaluation. The findings that are extrapolated from the case study analysis are presented in terms of lessons that gravitate around social factors, evaluation, adoption, ownership, prioritisation sponsorship and, responsibility. These lessons are extrapolated from the empirical enquiry to improve eGovernment evaluation practice. The paper concludes that eGovernment evaluation is an under developed area, with most work being developmental in nature and as a result calls for decision makers to engage with the eGovernment agenda and commission eGovernment evaluation exercises to improve evaluation practice such that transformational Government can realise its full potential. The paper ends by highlighting political, economic, technical and social issues as the drivers of the evaluation cycle.