Integrating legacy systems with modern corporate applications
Communications of the ACM
Interoperation support for electronic business
Communications of the ACM
The SI challenge in health care
Communications of the ACM
A conceptual investigation of the e-commerce industry
Communications of the ACM
Enterprise integration with ERP and EAI
Communications of the ACM
Surprising Facts About Implementing ERP
IT Professional
Ensuring E-Business Success by Learning from ERP Failures
IT Professional
Lessons from an ERP Implementation
IT Professional
A Critical Success Factors Model For ERP Implementation
IEEE Software
Using e-CRM for a unified view of the customer
Communications of the ACM - Digital rights management
The impact of enterprise application integration on information system lifecycles
Information and Management
Assessing the benefits from e-business transformation through effective enterprise management
European Journal of Information Systems - Managing e-business transformation
Communications of the ACM - Has the Internet become indispensable?
International Journal of Information Management: The Journal for Information Professionals
Using Enterprise Architecture Standards in Managing Information Technology
Journal of Management Information Systems
Evaluating the Adoption of Enterprise Application Integration in Health-Care Organizations
Journal of Management Information Systems
A Capability Assessment Framework for the Adoption of B2B Integration Systems
WSKS '08 Proceedings of the 1st world summit on The Knowledge Society: Emerging Technologies and Information Systems for the Knowledge Society
Manufacturing & Service Operations Management
Building a Common Understanding of Critical Success Factors for an ERP Project Implementation
Proceedings of the 2008 conference on Collaborative Decision Making: Perspectives and Challenges
Effects of Enterprise Interoperability on Integration Efforts in Supply Chains
International Journal of Electronic Commerce
Comparative advantage model founded on enterprise architecture in Japanese firms
International Journal of Business Information Systems
Proceedings of the 2nd ACM SIGHIT International Health Informatics Symposium
Case study: The case of EAI facilitating knowledge management integration in local government domain
International Journal of Information Management: The Journal for Information Professionals
Inception to Dissolution: E-Learning Initiative at an Indian Institute
Journal of Cases on Information Technology
Computer Standards & Interfaces
Critical success factors in enterprise resource planning systems: Review of the last decade
ACM Computing Surveys (CSUR)
Journal of Global Information Management
Hi-index | 0.00 |
This paper investigates Critical Success Factors (CSFs) in Enterprise Application Integration (EAI). An initial set of CSFs for EAI projects was created based on a review and synthesis of the literature in the general area of integration, including Enterprise Resource Planning (ERP) projects. A case analysis, involving a large financial services provider integrating its consumer banking systems, was used to validate the CSFs. The findings resulted in a more structured and holistic CSF model which identifies three broad groups of CSFs, namely (1) top management support, (2) overall integration strategy, and (3) EAI project planning and execution. Although EAI projects share many of the same CSFs as ERP projects and other information systems projects, issues related to the selection of the right EAI tool and emphasis on technology planning and enterprise architecture are distinguishing features of EAI projects. Some of practical implications of the research are that EAI projects require personnel with specific skills and expertise, business integration should precede technology integration, that availability of adapters is an important criteria in EAI tool selection and that some custom adapter development may be unavoidable if custom applications need to be integrated.