An empirical study of the impact of user involvement on system usage and information satisfaction
Communications of the ACM - The MIT Press scientific computation series
Putting the enterprise into the enterprise system
Harvard Business Review
Investigating success factors in enterprise application integration: a case-driven analysis
European Journal of Information Systems - Special issue: Making enterprise systems work
The turnaround of the London ambulance service computer-aided despatch system (LASCAD)
European Journal of Information Systems
Survey paper: A survey on the recent research literature on ERP systems
Computers in Industry - Special issue: Current trends in ERP implementations and utilisation
ICA3PP '09 Proceedings of the 9th International Conference on Algorithms and Architectures for Parallel Processing
Survey paper: A survey on the recent research literature on ERP systems
Computers in Industry - Special issue: Current trends in ERP implementations and utilisation
An exploratory study of the SCM practices and IT usage: an emerging market context
International Journal of Information Technology and Management
The roles of enterprise systems in e-initiative implementation: A case study of PowerCo
International Journal of Information Management: The Journal for Information Professionals
Implementing ERP Systems Globally: A Case Study
International Journal of Strategic Information Technology and Applications
Critical success factors in enterprise resource planning systems: Review of the last decade
ACM Computing Surveys (CSUR)
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At a time when many companies are embarking on enterprise resource planning (ERP) implementations, despite the belief among CEOs that approximately two-thirds of such systems are said to be failures, Texas Instruments' (TI) multi-stakeholder ERP system offers many lessons for future adopters. A constancy of vision, providing visibility of the ERP system to external constituents via Web linkages, and standardization of internal processes and important information technology systems to support market needs, were the foundation for the success of this implementation. In this paper, we detail the management of this implementation from a process-oriented perspective. The lessons learned from this effort help to support and further the academic and practitioner literature especially in the area of large-scale information systems management.