International Journal of Man-Machine Studies
International Journal of Man-Machine Studies
Organizational factors affecting the success of end-user computing
Journal of Management Information Systems
Computer
Linking mechanism supporting end-user computing
SIGCPR '85 Proceedings of the twenty-first annual conference on Computer personnel research
Factors of success for end-user computing
Communications of the ACM
Word processing techniques and user learning preferences
ACM SIGCHI Bulletin
Playfulness and computers at work
Playfulness and computers at work
The importance of learning style in end-user training
MIS Quarterly
What kind of minimal instruction manual is the most effective
CHI '87 Proceedings of the SIGCHI/GI Conference on Human Factors in Computing Systems and Graphics Interface
A comparison of symbolic and spatial filing
CHI '85 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
User performance with command, menu, and iconic interfaces
CHI '85 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The Psychology of How Novices Learn Computer Programming
ACM Computing Surveys (CSUR)
A diagnosis of beginning programmers' misconceptions of BASIC programming statements
Communications of the ACM
User Centered System Design; New Perspectives on Human-Computer Interaction
User Centered System Design; New Perspectives on Human-Computer Interaction
Learning text editor semantics by analogy
CHI '83 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A comparison of applications-based and construct-based training methods for dss generator software
A comparison of applications-based and construct-based training methods for dss generator software
An investigation of the information center from the user's perspective
ACM SIGMIS Database
Exploring exploring a word processor
Human-Computer Interaction
Designing interactive tutorials for computer users
Human-Computer Interaction
Human-Computer Interaction
Individual differences and conceptual models in training novice users
Human-Computer Interaction
ERP training strategies: conceptual training and the formation of accurate mental models
SIGMIS CPR '03 Proceedings of the 2003 SIGMIS conference on Computer personnel research: Freedom in Philadelphia--leveraging differences and diversity in the IT workforce
End-user training methods: what we know, need to know
Proceedings of the 2006 ACM SIGMIS CPR conference on computer personnel research: Forty four years of computer personnel research: achievements, challenges & the future
Evaluating ontology extraction tools using a comprehensive evaluation framework
Data & Knowledge Engineering
Hospital information systems: Measuring end user computing satisfaction (EUCS)
Journal of Biomedical Informatics
International Journal of Information Management: The Journal for Information Professionals
International Journal of Information Management: The Journal for Information Professionals
Technology Acceptance and Performance: An Investigation into Requisite Knowledge
Information Resources Management Journal
Information Resources Management Journal
An empirical analysis of user evaluation factors on attitude and intention of using a search engine
International Journal of Business Information Systems
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End-user computing has become an area of major importance to organizations over the past several years. As non-professional computer users come to rely on computer systems to perform more and more of their basic tasks, MIS managers need to ensure that those individuals learn to use software packages effectively. Two common, and often complementary, approaches for achieving this goal have been to develop in-house training programs and to utilize computer systems that are "user friendly." Using Assimilation Theory a basis for this study, we investigate the impacts of two types of training methods and two computer interfaces on users' learning performance and attitudes toward a computer system. A laboratory experiment was conducted to compare a commonly used direct manipulation interface-DMI (the Apple Macintosh)-with a commonly used command-based interface-Disk Operating System (DOS). Each interface was presented to subjects by using either an exploration training approach or an instruction-based training approach. Results of the study indicate that individuals using the DMI performed substantially better than those using the command-based interface. However, there was no difference between these two groups in terms of perceived ease of system use. Also, in contrast to previous studies, there were no differences in outcomes related to the two types of training methods. Assimilation Theory is used to explain these results, and recommendations are made for future research.