Training by exploration: facilitating the transfer of procedural knowledge through analogical reasoning

The effectiveness of a keystroke line in interactive tutorials

ACM SIGCHI Bulletin

Usability and hardcopy manuals: evaluating research designs and methods

SIGDOC '90 Proceedings of the 8th annual international conference on Systems documentation

Examining workgroup influence on technology usage: a community of practice perspective

SIGCPR '00 Proceedings of the 2000 ACM SIGCPR conference on Computer personnel research

An Intelligent Human-Computer Interface for Provisionof On-Line Help

Artificial Intelligence Review

Exploration environments: concept and empirical evaluation

GROUP '01 Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work

What you train is what you get? Task requirements and training methods in complex problem-solving

Computers in Human Behavior

Validating the technology learning cycle in the context of faculty adoption of integrated uses of technology in a teacher education curriculum

International Journal of Learning Technology

Expertise in a computer operating system: conceptualization and performance

Human-Computer Interaction

Training end users: an experimental investigation of the roles of the computer interface and training methods

MIS Quarterly

Tailoring database training for end users

MIS Quarterly

Generating a learning stance through perspective-taking in a virtual environment

Computers in Human Behavior